Resources

Boosting Website Traffic: An SEO Strategy for a Technology Company

This case study shows how strategic planning and execution of a comprehensive SEO campaign can transform a technology company’s digital footprint and raise industry leadership.

Technical Support for Business Customers

Unity Communications helped increase AT&T’s wireless market share in Arizona by 4%, improving its competitive advantage to secure 15% of the local market.

After-sales Customer Service

A reputable real estate company in Florida faced a significant challenge as it witnessed a decline in its customer base due to a gradual deterioration in its ability to provide top-notch post-sale and post-lease services.

Absenteeism, Overtime, HR Issues, and Lack of Local Talent.

When the helpdesk and technical support began to become thinly stretched, pushing overtime limits and hiring temporary staff, the need for more help was evident.

Back Office Services

A renowned Telecommunications company contacted Unity Communications to assist them with various backend tasks and sales support operations.

E-commerce Support Services

An Amazon e-commerce company needed a scalable solution to help with the demands of a growing business.