Powered by AI. Driven by people.

At Unity Communications, we’re powered by smart automation and driven by real people who care. Our solutions combine speed, scalability, and the human touch that builds trust.

Book a FREE Discovery Call

Revolutionizing Business Growth
Through Process Optimization Since 2009

Committed and versatile agents
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+

Average annual account tenure
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years

Global clients who rely on our services
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+

YoY client retention rate
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%
Committed and versatile agents
0
+
Average annual account tenure
0
years
Global clients who rely
on our services
0
+
YoY client retention rate
0
%

Customized BPO Solutions for All Your Needs

BPO Services We Offer

Whether you need accounting, IT helpdesk, data entry, or call center services, we’ve got you covered! Our innovative outsourcing strategies are designed to meet your unique business goals. So you get tangible results, seamless operations, and long-term growth and market adaptation.

Discover Solutions

Industries We Serve

Our BPO expertise covers the finance, healthcare, e-commerce, technology, real estate sectors, and more. We optimize operations and efficiency using our industry expertise. For instance, our solutions improve patient data management and healthcare regulatory compliance. We ensure your needs are met and exceeded, regardless of your industry.

Explore Industries

Transparent Pricing for Scalable
Business Solutions

At Unity Communications, we believe in clear, competitive pricing—so you can make decisions with confidence and scale with clarity.

Outsourcing / BPO Services


Employer of Record (EOR)


AI Agent Solutions

Select where you want your team to be based:

Starting at$10.25 per hour

Ideal for customer support, data entry, and back-office tasks with highly skilled, English-proficient teams.

Starting at$10.25 per hour

Great for nearshore support, bilingual (English-Spanish) operations, and U.S. time zone alignment.

Ready to get started?

Let’s talk. Our experts can help match the right solution—whether it’s scaling your support team or hiring remote staff compliantly.

Schedule Your Discovery Call

No obligation. Get straightforward recommendations and clear pricing.

EOR Philippines


EOR Mexico

EOR+ Plan

(Recommended)

Starting at$249.00 per month

• 
  Recruitment support to find candidates
• 
  Quality assurance and SLA measurement
• 
  HR and operations consulting
• 
  Complete IT support and equipment
• 
  Access to physical office spaces in Manila and Guadalajara
• 
  Optional support services (meals, transportation, etc.)

All plans include 24/7 support and local expertise in the Philippines, Mexico, and the U.S.

EOR+ Plan

(Recommended)

Starting at$249.00 per month

• 
  Recruitment support to find candidates
• 
  Quality assurance and SLA measurement
• 
  HR and operations consulting
• 
  Complete IT support and equipment
• 
  Access to physical office spaces in Manila and Guadalajara
• 
  Optional support services (meals, transportation, etc.)

Basic EOR Plan

Starting at$239.99 per month

• 
  HR onboarding and training
• 
  Transfer all existing contractor agreements
• 
  Local payroll management
• 
  Full legal compliance and risk protection

EOR+ Plan

(Recommended)

Starting at$249.00 per month

• 
  Recruitment support to find candidates
• 
  Quality assurance and SLA measurement
• 
  HR and operations consulting
• 
  Complete IT support and equipment
• 
  Access to physical office spaces in Manila and Guadalajara
• 
  Optional support services (meals, transportation, etc.)

All plans include 24/7 support and local expertise in the Philippines, Mexico, and the U.S.

A streamlined way to hire talent across borders without establishing a legal entity:

Available in both the Philippines and Mexico.

Basic EOR Plan

Starting at$99.99 per month

Includes full payroll management, taxes, legal compliance, and local labor regulations—handled for you.

EOR+ Plan

Starting at$199.99 per month

Basic EOR plus IT support, equipment, and physical office access, with optional support services

Ready to get started?

Let’s talk. Our experts can help match the right solution—whether it’s scaling your support team or hiring remote staff compliantly.

Schedule Your Discovery Call

No obligation. Get straightforward recommendations and clear pricing.

We combine intelligent automation with genuine human interaction

Available for integration with any BPO service model.

AI-Agent Solutions

As low as$0.07 per minute

Offered through ISO- and SOC 2-compliant AI platforms to ensure data protection and privacy policies while managing and maintaining your AI workflow.

Ready to get started?

Let’s talk. Our experts can help match the right solution—whether it’s scaling your support team or hiring remote staff compliantly.

Schedule Your Discovery Call

No obligation. Get straightforward recommendations and clear pricing.

Select where you want your team to be based:

Starting at$10.25 per hour

Ideal for customer support, data entry, and back-office tasks with highly skilled, English-proficient teams.

Starting at$10.25 per hour

Great for nearshore support, bilingual (English-Spanish) operations, and U.S. time zone alignment.

Ready to get started?

Let’s talk. Our experts can help match the right solution—whether it’s scaling your support team or hiring remote staff compliantly.

Schedule Your Discovery Call

No obligation. Get straightforward recommendations and clear pricing.

EOR Philippines


EOR Mexico

EOR+ Plan

(Recommended)

Starting at$249.00 per month

• 
  Recruitment support to find candidates
• 
  Quality assurance and SLA measurement
• 
  HR and operations consulting
• 
  Complete IT support and equipment
• 
  Access to physical office spaces in Manila and Guadalajara
• 
  Optional support services (meals, transportation, etc.)

All plans include 24/7 support and local expertise in the Philippines, Mexico, and the U.S.

EOR+ Plan

(Recommended)

Starting at$249.00 per month

• 
  Recruitment support to find candidates
• 
  Quality assurance and SLA measurement
• 
  HR and operations consulting
• 
  Complete IT support and equipment
• 
  Access to physical office spaces in Manila and Guadalajara
• 
  Optional support services (meals, transportation, etc.)

Basic EOR Plan

Starting at$239.99 per month

• 
  HR onboarding and training
• 
  Transfer all existing contractor agreements
• 
  Local payroll management
• 
  Full legal compliance and risk protection

EOR+ Plan

(Recommended)

Starting at$249.00 per month

• 
  Recruitment support to find candidates
• 
  Quality assurance and SLA measurement
• 
  HR and operations consulting
• 
  Complete IT support and equipment
• 
  Access to physical office spaces in Manila and Guadalajara
• 
  Optional support services (meals, transportation, etc.)

All plans include 24/7 support and local expertise in the Philippines, Mexico, and the U.S.

EOR+ Plan

(Recommended)

Starting at$249.00 per month

• 
  Recruitment support to find candidates
• 
  Quality assurance and SLA measurement
• 
  HR and operations consulting
• 
  Complete IT support and equipment
• 
  Access to physical office spaces in Manila and Guadalajara
• 
  Optional support services (meals, transportation, etc.)

All plans include 24/7 support and local expertise in the Philippines, Mexico, and the U.S.

EOR+ Plan

(Recommended)

Starting at$249.00 per month

• 
  Recruitment support to find candidates
• 
  Quality assurance and SLA measurement
• 
  HR and operations consulting
• 
  Complete IT support and equipment
• 
  Access to physical office spaces in Manila and Guadalajara
• 
  Optional support services (meals, transportation, etc.)

Basic EOR Plan

Starting at$239.99 per month

• 
  HR onboarding and training
• 
  Transfer all existing contractor agreements
• 
  Local payroll management
• 
  Full legal compliance and risk protection

EOR+ Plan

(Recommended)

Starting at$249.00 per month

• 
  Recruitment support to find candidates
• 
  Quality assurance and SLA measurement
• 
  HR and operations consulting
• 
  Complete IT support and equipment
• 
  Access to physical office spaces in Manila and Guadalajara
• 
  Optional support services (meals, transportation, etc.)

All plans include 24/7 support and local expertise in the Philippines, Mexico, and the U.S.

A streamlined way to hire talent across borders without establishing a legal entity:

Available in both the Philippines and Mexico.

Basic EOR Plan

Starting at$99.99 per month

Includes full payroll management, taxes, legal compliance, and local labor regulations—handled for you.

EOR+ Plan

Starting at$199.99 per month

Basic EOR plus IT support, equipment, and physical office access, with optional support services

Ready to get started?

Let’s talk. Our experts can help match the right solution—whether it’s scaling your support team or hiring remote staff compliantly.

Schedule Your Discovery Call

No obligation. Get straightforward recommendations and clear pricing.

We combine intelligent automation with genuine human interaction

Available for integration with any BPO service model.

AI-Agent Solutions

As low as$0.07 per minute

Offered through ISO- and SOC 2-compliant AI platforms to ensure data protection and privacy policies while managing and maintaining your AI workflow.

Ready to get started?

Let’s talk. Our experts can help match the right solution—whether it’s scaling your support team or hiring remote staff compliantly.

Schedule Your Discovery Call

No obligation. Get straightforward recommendations and clear pricing.

Awards and Accolades

Inc Regionals Southwest 2024

Clutch 100 2025

Inc 5000 2023 No, 1743

Glassdoor

Great Place To Work Certified

Committed to Security and Excellence:
ISO 27001 Certified

At Unity Communications, data security is our priority. Our ISO 27001 certification ensures that we follow globally recognized standards for information security, risk management, and regulatory compliance—giving you peace of mind when outsourcing critical business operations.

Trust us to keep your data safe while delivering world-class BPO solutions.

Experience the Unity Difference

Partnering with Unity Communications is a reliable way to achieve your goals while skipping the hassle of repetitive tasks and tight budgets.

Let’s Connect and Explore

Focus on your core products

Unity Communications minimizes the need to multitask. Our BPO agents handle time-consuming processes so that you can focus on what you do best.

Move forward faster

Achieve more in less time and progress faster. Our optimized workflow, round-the-clock team, and AI-driven process automation ensure maximum efficiency.

Gain access to amazing talent

Tap into top-tier global talents. Our IT, customer service, and project management experts will support your business from behind the scenes.

Unmatched Talent. Top Results.

At Unity Communications, our people are our strength. Recognized as “ a Great Place to Work,” we empower our agents to excel by providing a healthy and supportive work environment. This culture enables our agents to dedicate time to understanding your needs and providing exceptional services. With our agents dedicated to your account, you don’t just get specialized expertise. You gain a passionate team invested in your success.

Find Top Talents

Take a Virtual Tour of Unity Communications

Testimonials

Clients


Employees


Rating
5.0

32 reviews

Read More Reviews

Jonathan Peters

September 5, 2023

“They’re timely and responsive.”

The client is pleased with Unity Communications’ work. The team is more effective and efficient than bigger accounting firms, and they manage the engagement well. Their services are also cost-effective. Moreover, their resources are highly knowledgeable in tax laws and accounting practices.

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Posted on
CLUTCH

Joshua Waldman

March 11, 2022

“Everyone from Unity is cheerful, upbeat, and positive, on all levels.”

Unity Communications’ efforts have resulted in improved customer satisfaction scores and positive reviews, meeting expectations. They’ve been accessible and responsive throughout the partnership. Their positive attitude and committed approach are impressive.

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Posted on
CLUTCH

Buland Madan

May 11, 2021

“All of the candidates have been incredible and have stayed on since starting working with us.”

Unity Communications has been impressively providing solutions and scaling the business operations, addressing all the needs and delivering beyond expectations. The team coordinates through shared resources and documents, keeping everyone informed. Above all, they are honest, kind, and determined.

Read More

Posted on
CLUTCH

Cassandra Swango

July 29, 2021

“Unity Communications is very quick-paced and detailed, so it’s definitely been a positive experience.”

Since partnering with Unity Communications, the client has been able to keep up with their sales side in garnering more clients. The internal stakeholders are particularly impressed with their positive work culture, detail-oriented approach, and their ownership of the campaign.

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Posted on
CLUTCH

Hugo O’Connor

May 27, 2021

“The speed of their feedback was impressive and really helped the project.”

With Unity Communications’ help, the video amazed the client’s internal team and viewers. They streamline communication and feedback that successfully delivered the project. Moreover, their keenness and creativeness to solve problems with high-quality solutions ensured strong collaboration.

Read More

Posted on
CLUTCH

Alexa Fernandez

May 15, 2021

“The most impressive thing about Unity Communications is the talent that they are able to find.”

Since partnering with the Unity Communications team, the company’s internal staff has grown allowing their senior members to focus on other tasks which ultimately leads to an increase in overall productivity. The team’s workflow was very effective and responsive with updates and solutions.

Read More

Posted on
CLUTCH

Rating
4.8

37 reviews

Read More Reviews

Customer Service Representative (CSR)

February 12, 2024

“Work Life Balance Experience”

It’s a Hybrid Setup where you can spend more time working at home on a weekly basis. All leaders and colleagues, fellow co-workers are friendly, even the clients themselves are very approachable. Devices are provided and they also give an extra allowance for your internet connection at home. We have free snacks and coffee at the office too!

Read More

Posted on
GLASSDOOR

Customer Service Representative (CSR)

February 12, 2024

“Best employer”

Very healthy and non-toxic environment. Everyone is friendly, from agents to management and admin teams.

Read More

Posted on
GLASSDOOR

Customer Service Representative

August 2, 2022

“A Company Like no other”

Work from Home
PH mandated benefits
+++ allowances
Cool workmates
great management

Read More

Posted on
GLASSDOOR

Wireless Sales Consultant

January 1, 2021

“This company enables sales people to just sell.”

For sales people in particular, this company takes most of the administrative work out of the sales cycle.

Read More

Posted on
GLASSDOOR

Content Writer

April 2, 2024

“Nice Superiors and Accomodating HR”

Great superiors. I like my superiors very much even if I didn’t last long with the company.

Read More

Posted on
GLASSDOOR

QA Nurse

March 24, 2024

“I love Unity Communications”

– best working set up, my AM now an OM is the best, nice support system.
– our CEO is very hands on on what going on with every campaign.

Read More

Posted on
GLASSDOOR

Content Writer

April 2, 2024

“No micromanaging, fun games, and a real community!!!”

Ever since I applied for this job, I’ve always felt welcomed and well-taken care of. The recruitment team, HR management, and my supervisors have been nothing but supportive throughout my entire journey.

Read More

Posted on
GLASSDOOR

We Work with
Your Tech Stack Seamlessly

Connect With Us Today

Services With a Global Reach and Local Touch

Our Support Centers

Phoenix – Arizona
Global HQ

• 
  1530 E. Williams Field Road #201 Gilbert, AZ 85295, USA

View Services

Philippines

• 
  7th Floor. Harton Corporate Center Block 2,Lot 5, Aseana City, Parañaque City 1700

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Mexico

• 
  C. Pedro Moreno Street No. 1677, Lvl 6, Unit 11 Colonia Americana, 44160 Guadalajara, Jalisco, Mexico

View Services

Our Sales Offices & Physical Offices

Chicago, Illinois

• 
  330 N Wabash Ave #1 Chicago, IL 60611

View Services

Dallas, Texas

• 
  910 S Pearl Expy Dallas, TX 75201

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Cleveland, Ohio

• 
  800 N High Street Columbus, OH 43215

View Services

San Jose, California

• 
  333 West San Carlos Street San Jose, CA 95110

View Services

Austin, TX

• 
  316 West 12th Street Austin, TX 78701

View Services

San Francisco

• 
  415 Mission Street San Francisco, CA 94105

View Services

Trusted by HUNDREDS of Small and Medium Businesses

BPO, EOR and AI: One Partner, Flexible Solutions

Whether you need BPO solutions, EOR services, or both, we’ve got your back.

Managed BPO Services

Reach your business goals effortlessly. We’ll handle your back-office processes, from customer service to accounting, so that you can focus on growth.

Employer of Record

Navigate the complexities of talent acquisition with ease. Our team’s expertise in international labor laws simplifies your expansion and hiring across continents, from Asia to North America.

AI Solutions

Transform your operations with confidence. Our hybrid AI agent approach combines powerful digital agents with expert human teams to deliver authentic, accurate, and cost-effective support.

Frequently Asked Questions

Ready to Scale? Book a Free Discovery Call!

Share your concerns, and we’ll share solutions.