Unity Communications | Business Process Outsourcing Services

Revolutionizing Business Growth
Through Process Optimization Since 2009

Committed and versatile agents

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Average annual account tenure

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Global clients who rely on our services

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YoY client retention rate

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Committed and versatile agents

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Average annual account tenure

0 years

Global clients who rely
on our services

0 +

YoY client retention rate

0 %

Customized BPO Solutions for All Your Needs

BPO Services We Offer

Whether you need accounting, IT helpdesk, data entry, or call center services, we’ve got you covered! Our innovative outsourcing strategies are designed to meet your unique business goals. So you get tangible results, seamless operations, and long-term growth and market adaptation.

Industries We Serve

Our BPO expertise covers the finance, healthcare, e-commerce, technology, real estate sectors, and more. We optimize operations and efficiency using our industry expertise. For instance, our solutions improve patient data management and healthcare regulatory compliance. We ensure your needs are met and exceeded, regardless of your industry.

Awards & Accolades

Experience the Unity Difference

Partnering with Unity Communications is a reliable way to achieve your goals while skipping the hassle of repetitive tasks and tight budgets.

Unmatched Talent. Top Results.

At Unity Communications, our people are our strength. Recognized as “ a Great Place to Work,” we empower our agents to excel by providing a healthy and supportive work environment. This culture enables our agents to dedicate time to understanding your needs and providing exceptional services. With our agents dedicated to your account, you don’t just get specialized expertise. You gain a passionate team invested in your success.

Take a Virtual Tour of Unity Communications

Testimonials

Rating

5.0

32 reviews

“They’re timely and responsive.”

The client is pleased with Unity Communications’ work. The team is more effective and efficient than bigger accounting firms, and they manage the engagement well. Their services are also cost-effective. Moreover, their resources are highly knowledgeable in tax laws and accounting practices.

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Joshua Waldman

March 11, 2022

"Everyone from Unity is cheerful, upbeat, and positive, on all levels."

Unity Communications’ efforts have resulted in improved customer satisfaction scores and positive reviews, meeting expectations. They’ve been accessible and responsive throughout the partnership. Their positive attitude and committed approach are impressive.

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Buland Madan

May 11, 2021

"All of the candidates have been incredible and have stayed on since starting working with us."

Unity Communications has been impressively providing solutions and scaling the business operations, addressing all the needs and delivering beyond expectations. The team coordinates through shared resources and documents, keeping everyone informed. Above all, they are honest, kind, and determined.

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Cassandra Swango

July 29, 2021

"Unity Communications is very quick-paced and detailed, so it’s definitely been a positive experience."

Since partnering with Unity Communications, the client has been able to keep up with their sales side in garnering more clients. The internal stakeholders are particularly impressed with their positive work culture, detail-oriented approach, and their ownership of the campaign.

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Hugo O'Connor

May 27, 2021

"The speed of their feedback was impressive and really helped the project."

With Unity Communications’ help, the video amazed the client’s internal team and viewers. They streamline communication and feedback that successfully delivered the project. Moreover, their keenness and creativeness to solve problems with high-quality solutions ensured strong collaboration.

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Alexa Fernandez

May 15, 2021

"The most impressive thing about Unity Communications is the talent that they are able to find."

Since partnering with the Unity Communications team, the company's internal staff has grown allowing their senior members to focus on other tasks which ultimately leads to an increase in overall productivity. The team's workflow was very effective and responsive with updates and solutions.

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Rating

4.8

37 reviews

"Work Life Balance Experience"

It's a Hybrid Setup where you can spend more time working at home on a weekly basis. All leaders and colleagues, fellow co-workers are friendly, even the clients themselves are very approachable. Devices are provided and they also give an extra allowance for your internet connection at home. We have free snacks and coffee at the office too!

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Customer Service Representative (CSR)

February 12, 2024

“Best employer”

Very healthy and non-toxic environment. Everyone is friendly, from agents to management and admin teams.

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Customer Service Representative

August 2, 2022

“A Company Like no other”

Work from Home PH mandated benefits +++ allowances Cool workmates great management

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Wireless Sales Consultant

January 1, 2021

“This company enables sales people to just sell.”

For sales people in particular, this company takes most of the administrative work out of the sales cycle.

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Content Writer

April 2, 2024

“Nice Superiors and Accomodating HR”

Great superiors. I like my superiors very much even if I didn't last long with the company.

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QA Nurse

March 24, 2024

“I love Unity Communications”

- best working set up, my AM now an OM is the best, nice support system. - our CEO is very hands on on what going on with every campaign.

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Content Writer

April 2, 2024

"No micromanaging, fun games, and a real community!!!”

Ever since I applied for this job, I've always felt welcomed and well-taken care of. The recruitment team, HR management, and my supervisors have been nothing but supportive throughout my entire journey.