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WE HELP BUSINESSES SUCCEED BY COMPLEMENTING THEIR STRENGTHS.

Business Process Outsourcing

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Since 2009, we have won global awards for scaling and growing brands from startups to enterprise companies. Our amazing and talented agents are looking to partner with new and exciting companies to maximize production, achieve scale, and lower operation costs – while increasing output and keeping all the details.

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companies tie up with unity-connect

WHO WE ARE

A US-based Leader in Business Process Outsourcing

unity connect leader in business

Running back-office operations in Phoenix, AZ, since 2009, we have created efficiencies, embracing automation while reducing and keeping productivity as high as possible.

unity connect leader in business

AWARDS AND ACCOLADES

83 percent

Recommend to a Friend

100 percent

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Our Services

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Back Office Admin Teams

We have built excellent and award-winning back-office teams for industry leaders in E-commerce, Tech support, Retail, Finance (FINTECH), Software as a service, and love to work with startups. Let’s start a pilot today!

technology

Technology Support Teams

See why Unity Communications has been an award-winning AT&T partner for over 4 years. As the premier BPO partner for AT&T, we help businesses configure and execute wireless and fiber projects on time, under budget, and above expectations.

call center

Call Center

Need someone to answer your sales calls and perform award-winning customer care? We offer 24 x 365 support for our clients. Seamless cloud / CRM / helpdesk to add Tier1 agents and care professionals. No long-term agreements and custom agreements.

what we do in unity connect

WHAT WE DO

We Have Built Amazing, Cost-effective, and Creative Teams Since 2009

what we do in unity connect

We enable your star employees to execute their core strategy while handling all incoming tasks that are not cost-effective for your “A” players to spend their time on.

YOUR BUSINESS RESOURCE

Learn How We Are Improving Businesses.

Learn in unity connect

We make operations more efficient so that your business can thrive without worrying about the process and pain points.

Learn in unity connect

 

An Amazon e-commerce company needed a scalable solution to help with the demands of a growing business.



 

Unity Communications was selected by AT&T to build, grow, and increase key metrics in business wireless support offshore to provide 24/7 support,  geo-redundancy, and create efficiencies for operations.



 

Wireless Watchdogs, the award-winning wireless management company, needed our outsourcing services to complete daily tasks with efficiency and success.



US, Latin America, or Asia. Unity Communications Has Multiple Options For Your Business.

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Global Headquarters Gilbert, (AZ), Austin (TX), Denver (CO), Los Angeles (CA), Pittsburgh (PA), Salt Lake City (UT)

UNITED STATES

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Manila, Taguig, Alabang
Makati, Pasig City,
Bonifacio Global City

PHILLIPPINES

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Monterrey

MEXICO

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San Jose

COSTA RICA

AGREEMENTS

Custom Built Agreements

We build outsourcing agreements unique to our client’s needs, strategies, and processes, guaranteed to deliver on designated key performance indicators. Extremely flexible operating arrangements – transition from traditional working hours to 24X7, schedule peak hours without additional HR obligations, and endless scaling abilities. Most of our agreements are month to month and require only 20 hours a week as a minimum.

Our People Are Our Strength

At Unity Communications, we believe happy teams result in satisfied clients. So, we actively ensure that our people get the best work environment and training to succeed in their roles. Our Glassdoor ratings are a testimonial to this.

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Outsourcing

LET'S CONNECT

Let’s Talk About Your Business and What You Are Looking for in An Outsource Partner.

Toll-Free
USA

United States

1530 E. Williams Field Rd # 201 Gilbert, AZ 85295

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Philippines

Level 10-1, 31st Street & 3rd Avenue Bonifacio Global City, Taguig 1632 Philippines

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Costa Rica

Plaza José María Zeledón, local #14. San José, Curridabat, Costa Rica

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Mexico

Av. Cto. Frida Kahlo 303 Valle Oriente, San Pedro Garza García Monterrey, Nuevo Leon 66260

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