Elevating Patient Care Through Customized Outsourcing Solutions

Boost your healthcare mission with our BPO solutions! Prioritize patient well-being with streamlined efficiency.

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Healthcare BPO
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Medical Practice
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We Help Your Medical Organization Improve Patient Outcomes

Patient Support

Streamlining the process of enrolling patients into healthcare programs or services, guaranteeing swift and accurate documentation processing for enhanced patient accessibility and participation.

Confirming patients’ insurance coverage and eligibility for specific services and expediting billing procedures for healthcare companies while ensuring patients receive appropriate care without delays.

Maintaining patient records securely and in accordance with regulations, enabling efficient access to pertinent information while safeguarding patient confidentiality.

Efficiently managing patient appointments to optimize resource utilization and reduce wait times, enhancing patient satisfaction and operational efficiency for healthcare providers.

Assisting patients in understanding their insurance coverage, including copays and deductibles, thereby minimizing confusion and ensuring patients can access necessary services without financial barriers.

Payer Support Services

Streamlines the entire revenue cycle process, enhancing efficiency from patient registration to financial reporting, ultimately optimizing revenue for healthcare companies.

Organizes and catalogs medical records for easy retrieval, ensuring healthcare providers have quick access to vital patient information, thus improving patient care and administrative efficiency.

Expertly handles denied claims, navigating the appeals process to maximize revenue recovery, reducing financial losses for healthcare companies, and ensuring proper reimbursement.

Manages billing and collections, ensuring accurate invoicing and timely payment processing, improving cash flow and financial stability for healthcare organizations.

Ensures accurate coding for diagnoses and procedures, facilitating proper reimbursement and compliance, minimizing billing errors, and optimizing revenue for healthcare providers.

Why Work With Us


Our healthcare BPO clients save an average of $15 million each year by working with Unity Communications.


Our intelligent automation processes achieve almost 100 percent transactional and financial accuracy.


We offer 24/7 support for your medical practice so that your patients can always rely on getting the help they need when they need it the most.


Transform your medical practice with our extensive network of over 500 skilled professionals. Tailored for practices of any size, we deliver unparalleled efficiency and excellence at an affordable cost.

In a world where healthcare complexity is a constant challenge, at Unity Communications, we’re committed to transforming healthcare with innovative solutions that enhance patient access & affordability.

Our expertise lies in creating seamless operational workflows that allow healthcare providers to focus on what they do best – caring for patients.

Our goal is to ensure that every healthcare interaction is enriched by our technology and expertise. And compassion!

Schedule a Meeting

In order to best serve your medical practice, please schedule a 30-minute call with our CEO today.

Focus on Your Patients’ Health While We Take Care of the Rest!

With Unity Communications, you're not just gaining additional resources for managing your medical business. You're gaining a robust support system that empowers your medical practice to thrive while you remain focused on your patients' well-being.

Your Dedicated Medical BPO Team Includes:

  • Dedicated Managers and Team Leads
  • Omnichannel Support
  • Real-time Reporting and Analytics
  • Customized Training Programs
  • Tailored Workflow Integration
  • 24/7 Operational Support
  • Secure Remote Workstation Access
  • Comprehensive Compliance Monitoring
  • Legal Employment Compliance

Redefine Healthcare Services with Unity Communications

With over 15 years of experience and a dedicated team of 500+ healthcare professionals, Unity Communications is your trusted partner in revolutionizing healthcare processes and enhancing patient experiences.

Transparent Pricing, No Surprises

With Unity Communications, you get clear, fixed pricing. Whether you're paying one employee or a hundred through our platform, our fee is a straightforward flat rate per employee.

Top Employee Benefits Around the Globe

Our partner network offers cutting-edge services, including onboarding and local employment benefits. Unity Communications ensures your team gets the best employees in the Philippines and Mexico.

Seamless Integration

Utilize our cutting-edge technologies to integrate communication systems seamlessly within your practice, ensuring efficient collaboration and coordination.

Patient-Centric Approach

Prioritize patient satisfaction with our solutions to enhance their experience, from appointment scheduling to post-care follow-ups.

Data Security

We take data security seriously. Your account and tools on Unity Communications are built on secure foundations, meeting the highest data security standards.

Decades of Global Expertise

Unity Communications has developed a deep understanding of global employment, helping you avoid legal and compliance issues that can arise when managing international teams.

Interested in Outsourcing Your Healthcare Processes to Unity Communications?

01Get In Touch

Schedule a 30-minute call with our founder & CEO

02Get A Proposal

We’ll identify your needs and provide a proposal in less than 3 days.

03Meet & Greet Your New Team

We’ll get your entire team onboarded and ready to start working for you in less than 30 days.

Learn More About

Healthcare BPO

What is Healthcare BPO?

To understand Healthcare BPO, let’s first define what BPO is.

BPO, or business process outsourcing, is delegating non-core business tasks to a third party like Unity Communications.

Healthcare BPOs are business process outsourcing tasks related to the healthcare sector.