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Data entry is a vital back-office manual process. But it is also a time-consuming and labor-intensive task that prevents you from focusing on growing your business. Unity Communications provides high-quality, accurate, and timely data entry services that reduce costs and increase quality and efficiency for your organization.
Our finance and accounting team includes certified CPAs in Canada and the USA. We acknowledge the pivotal role of finance administrative support in the development and success of a business. Our expert team of skilled specialists renders effective administrative services with our in-place processes and tools needed to grow our partners’ business.
Winning new customers is hard, but keeping and turning your existing customers into supporters and advocates need hard work and consistency. Our email and live chat operators have strong communication and customer care skills guaranteed to provide a superior consumer experience in every transaction. See our case study about virtual back-office teams.
In this digital age, the e-commerce industry has grown highly competitive. We can help you stay on your game with our e-commerce support services tailored to your business needs. We also provide stringent security measures and ensure that your business stays PCI compliant to protect your company and confidential information. We work with several Amazon and Shopify sellers and individual one-person shops.
Our order processing and fulfillment for e-commerce solutions will take the headache off your increasingly demanding everyday tasks. From processing customer orders, tracking delivery status, and managing store supplies we got you covered. We offer industry and customer-focused services, 24/7 operations, and enhanced productivity levels to improve profit and capital.
Outsource your customer support to us to save money and focus on building your business. We provide excellent customer service at a fraction of the cost of a full-time in-house team. Our customer support specialists are rigorously trained in your business and customer needs. Combined with our integrated technology, their human touch effectively handles all aspects of your customer service.
We acknowledge the pivotal role of administrative support in the development and success of the E-commerce business. Our expert team of skilled specialists renders effective administrative services with our in-place processes and tools needed to grow our partners’ business. Check out a case study about E-commerce Customer Support and Sales Operation.
Refunds and returns are an important element of running an E-commerce business. The chances of customer dissatisfaction are higher if the plan is not laid out accurately. Outsourcing projects to companies like Unity Communications ensure that this can be avoided. We design processes based on what the store needs and offer the best talents of customer service virtual assistants that can help unload your straightforward tasks to the most challenging return assignments.
Our experienced consultants have success in deploying projects that connect devices on a massive scale– from digital marketing to vending machines, education, health-care, and manufacturing. The Internet of Things is here – let us work together.
We are leaders in selling, onboarding, and deploying large GPS-Tracking, Telematic, and asset location solutions worldwide. With our comprehensive systems operating on AT&T’s backbone, we can deploy custom-crafted solutions with expertise and finesse.
Knowledgeable about the AT&T product suite and the businesses capabilities of those who leverage AT&T’s solutions, Unity Communications is in a unique position to bring businesses success through AT&T systems, technological advances, hardware, software, and services
Unity Communications solves and prevents problems from arising within your IT infrastructure so your business can perform at optimal levels without interruption. Our team of IT specialists operates more nimbly than expensive full-time employees. We provide comprehensive solutions ready to deploy within a few weeks because of our expansive knowledge base. We manage or co-manage your business’ virtual infrastructure for an attractive price.
Improve your service level by shortening your response time on patient inquiries. Optimize profits while reducing costs, and increase efficiency when you outsource our healthcare billing services. We offer an end-to-end solution for all your medical billing service needs, focused on giving results of the highest caliber and precision.
Increase accuracy and reap higher profits and business operations continuity while saving on your overhead costs when you choose to outsource your medical coding tasks with us. We can provide you an A-team of qualified medical coders who specializes in your specific field of expertise to ensure precise and superior output.
Manage medical claims cost-effectively and efficiently by outsourcing medical claims processing services with us. We provide you with the best talents, technology, and processes to help your organization scale, improve efficiency, and generate higher returns.
Give your business an edge in managing your claims, process payments, and escalate underpayments when you outsource our healthcare account receivable services. We capitalize on our experienced and skilled specialists and established processes in providing you with seamless, excellent quality, custom-t, and cost-effective assistance.
Unity Communications has more than a decade of experience in contact center outsourcing. We took what we learned from years of providing scalable call center solutions for companies worldwide and introduced game-changing cloud-based services. These omnichannel technologies set up apart from our competitors.
With information available at our fingertips, people are always looking for a swift response to their every inquiry. Our specialist teams offer seamless customer experience with omnichannel engagement ensuring an exemplary service no matter what channel your customer’s preferred. Check out our blog about Omnichannel Customer Service and Tier 1 Support to learn more.
Companies who preferred to have high-touch engagements with their clients still choose phone support services. We can extend your service availability by taking care of your customers after hours and even during holidays with our voice support services.
Unity Communications has been a leading provider of outsourced technical support services for over a decade. Our technical support specialists provide immediate, thorough, friendly help. We identify and solve customer problems ranging from the physical layer to identifying broken code.