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At Unity Communications, we're committed to our values, which guide our shared decision-making. Team members are selected primarily based on mindset—positivity, attitude, and an open mind are essential to everyone's shared success. We're an effortlessly diverse and inclusive company.

Great Place To Work Certified for 2024-2025
Meet our amazing team—each face in this collage brings talent, passion, and teamwork to everything we do!

Join Our Team!

We offer a wide range of services, custom-tailored to individual business needs, which gives employees room to grow. Leadership development is key, and we proudly offer a leadership program to build tomorrow’s leaders.

By choosing Unity, you gain access to a competitive benefits and compensation package, along with a strong focus on work-life balance. Many of our roles offer a hybrid work-from-home setup, with in-office requirements kept to a minimum—typically twice per month for training, HR-related events, or coaching opportunities. Some roles may require in-office presence based on business needs, but we truly strive to provide flexibility and benefits to balance work and life as much as possible.

We look forward to your contributions as we continue our mission to support the growth of our stakeholders—including our clients and, most importantly, our employees.

Stay Informed: Our Official Hiring Process

We are committed to maintaining a transparent and secure hiring process. To help you identify our legitimate opportunities and processes, we’ve created an official video walkthrough. This video explains every step of our hiring process, ensuring clarity and security for all applicants.

We Embody Our Values

Team Photo - Image showing an employee helping another.

Kindness

Empathy

Respect

Commitment

Accountability

Team photo - trust us to help you excel in your work. We ensure our new hires are supported to help them success and excel in their work.

Trust

Honesty

Team Photo- Showing an employee busy working, even without a superior wathing over him

Discipline

Explore Our Openings

13 Open Positions

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BPO - Technical Support Engineer (Hybrid Setup)

Salary: 35000.00 - 35000.00 / PHP

7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila

Contract Details: full time

Status: active

Apply Now

Description: As a Technical Support Engineer, you are responsible for helping medical professionals resolve software issues so that they can develop lifesaving treatments in a more secure, efficient, and compliant environment. Successful candidates can confidently handle customer issues with a level-headed and proactive attitude. This job is an excellent opportunity to further hone your software development, troubleshooting, and deployment skills, especially for Linux-based servers. Tech professionals with a strong interest in learning more about medical software also greatly benefit from working with an industry leader. See if this job is right for you. ⬇️ How You Spend Your Eight Hours Respond to client problems and questions coming in through email and phone calls Diagnose, troubleshoot, and resolve portal, transport, and network issues with clients Manage multiple client cases simultaneously and provide regular progress updates to clients with open support issues Enter client-related information, including case history, into the contact tracking database Accurately identify, replicate, and document software defects and client-requested product enhancements in the appropriate tracking system Assist with the build of Linux-based servers for deployment at client sites Help customers install, configure, and use the AG Mednet network and peripheral systems What You Must Possess Degree in a technical discipline or equivalent experience One to two years of experience working in a service and/or technical support environment supporting Linux servers (Red Hat or CentOS Linux is a plus) Experience with Windows and OS X operating systems Experience with MySQL or PostgreSQL required (ability to write complex queries preferred) Broad understanding of LAN and WAN technologies Shell scripting experience (BASH, Python) Well-developed troubleshooting skills (i.e., an out-of-the-box creative problem-solver) Excellent customer service skills with the ability to handle and diffuse difficult situations Ability to respond to clients with a high degree of professionalism and accuracy Excellent verbal and written communication skills Ability to multi-task and work under dynamic conditions and constraints with minimal supervision Experience with ticketing systems preferred but not required (e.g., Salesforce, Desk, Jira, Confluence) Exposure to AWS and application servers is a plus What You Shall Receive HMO coverage with two free dependents upon regularization VL/SL credits upon regularization Friendly and supportive work culture 13th-month pay and other Philippine government-mandated benefits Non-taxable allowances Pay increases, performance bonuses, birthday gifts, and many more What You Should Consider Full-time position Monday to Friday, night shift Hybrid work setup with on-site training Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.

Company Name: Unity Communications

Allowance: 4000

Salary Package: 35000

Industry Name: Others

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