Stay updated with the latest news, trends, and developments in the AI and outsourcing industry. Explore global and local BPO updates to keep your business informed and ahead in a rapidly evolving market.
BPO News
The recently enacted CREATE MORE bill has sparked discussions about its influence on the country’s...
The sixth edition of BPO Summit Bangladesh wrapped up Saturday night at Senaprangan in Dhaka,...
Bacolod City has sealed an unprecedented pact with seven leading business process outsourcing (BPO) firms...
Global capability centers (GCCs) transition from traditional back-office operations to being chief architects of digital...
As digital platforms redefine career narratives and job competition intensifies, the line between truth and...
A recent Future Market Insights (FMI) report projects that the global market for business analytics...
Cebu City’s incoming leadership charts a worker-first agenda that promises to reshape support for the...
Despite recent crackdowns and international collaboration, call center scams reemerge in parts of Asia. They...
Google has launched Veo 3, a new artificial intelligence (AI) model that generates ultra-realistic audiovisual...
The new Research and Markets report projects that the global banking, financial services, and insurance...
How-to guides, industry updates, tips and actionable advice on how to manage your BPO team like a pro.