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Dive into in-depth articles on outsourcing, business process optimization, and industry strategies. Gain practical insights to improve your operations, drive efficiency, and make informed decisions for business growth.

  • July 31, 2025
Top 25 BPO Companies in the World (2025)
Discover how we ranked the top 25 BPO firms—evaluating market presence, financial health, services, tech,...
Rene Mallari
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  • May 26, 2025
What Is the Difference Between Outsourcing and Offshoring?
Dion Jay Tality

  • April 9, 2025
Statistics and Analysis of the Philippine Outsourcing Industry [with Graphs]
Rene Mallari

  • March 14, 2025
How Outsourcing Works and Its Advantages
Unity Communications

https://unity-connect.com/

Our Recent Articles

Our Recent Articles

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  • May 12, 2025
Why Consider Outsourcing Data Entry Tasks for Your E-commerce Shop
Consumer and product data volumes rise with online shopping growth. Outsourcing call centers and data...
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  • May 12, 2025
Innovation Powered by Outsourcing: The Secret to Scaling IT Companies in Dallas
Dallas is rising as a tech hub, with a 3.8% growth in IT from 2019-2020....
Ezra Samarista

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  • May 10, 2025
Enhancing Retail Returns Management Through SaaS Outsourcing
SaaS solutions and BPO streamline retail returns management by boosting efficiency and leveraging cloud-based platforms....
Rene Mallari

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  • May 10, 2025
The Beginner’s Guide to Computer Telephony Integration (CTI)
CTI is the integration of computers and telephones. This technology uses Voice over Internet Protocol...
Dion Jay Tality

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  • May 10, 2025
What Is an Amazon Virtual Assistant: A Guide for Phoenix E-commerce Business
Running an Amazon e-commerce business can be daunting with data entry, customer support, and logistics....
Allie Delos Santos

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  • May 10, 2025
How the Best Outsourcing Providers Manager Internal Help Desks for Employees
IT outsourcing is vital for resolving employee technical issues. A strong internal help desk allows...
Allie Delos Santos

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  • May 10, 2025
Contact Center Services: Definitions and Benefits Guide
Customer interaction is crucial in building customer relationships, boosting profits, and achieving business success. Unfortunately,...
Dion Jay Tality

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  • May 10, 2025
Ways In Contact Call Center Agents Can Increase Customer Retention
Support agents in contact and call centers are vital in ensuring customer satisfaction and retention....
Joyce Ann Danieles

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  • May 9, 2025
What Managed IT Services Include for Companies
Explore how managed IT services can improve productivity, efficiency, and revenue. Learn about the types...
Rene Mallari

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