Philippines
Save up to 80% on operating costs by partnering with Unity Communications — a top-rated offshoring provider in the Philippines. From customer support and back-office operations to IT and payroll, we build high-performing remote teams that align with your business goals.
Drive Business Growth With Offshore Support from the Philippines
To stay competitive in today’s market, businesses are offshoring to the Philippines. With access to highly skilled professionals, round-the-clock support, and significant cost savings, offshoring isn’t just about reducing expenses — it’s about building a smarter, more scalable business.
How Offshoring to the Philippines Fuels Growth:
Cost Savings
Offshoring to the Philippines allows you to dramatically reduce labor and operational costs without sacrificing quality.
Focus on Strategic Priorities
Free up your internal team to focus on strategic priorities while we handle time-consuming, repetitive tasks offshore.
Flexible Growth Without Overhead
Our Philippines-based support teams deliver responsive, professional service tailored to U.S. customers, ensuring high satisfaction while allowing you to scale quickly based on demand.
Smarter, Scalable Customer Support
Offshoring gives you instant access to experienced professionals and allows you to scale up or down as your business evolves.
Offshoring Services from the Philippines For Businesses of All Sizes
Customer Service Outsourcing
Digital Marketing Support
Back-Office Support
E-commerce Contact Center Support
Technical Helpdesk and IT Support
Data Entry and Document Processing
Virtual Medical Assistant Services
Contact Center as a Service (CCaaS)
Employer of Record (EOR)
Offshoring Services from the Philippines For Businesses of All Sizes
Customer Service Outsourcing
Digital Marketing Support
Back-Office Support
E-commerce Contact Center Support
Technical Helpdesk and IT Support
Data Entry and Document Processing
Virtual Medical Assistant Services
Contact Center as a Service (CCaaS)
Employer of Record (EOR)
Real Results Achieved With Our BPO Agents
Partner With Unity Communications, the Top Offshoring Provider in the Philippines
We provide offshoring services guaranteed to increase your profitability and grow your business. Our relentless commitment to excellence has earned us a place as one of the top offshoring providers in the Philippines, and clients have taken notice. In the last three years, we experienced revenue growth of over 260%.
Join our roster of satisfied clients today to get:
- Support from the top offshoring provider in the Philippines,
- An expert team that scales quickly, and
- Help from eager and innovative professionals at half the cost.
Unity Communications was founded in 2009 to provide world-class business process outsourcing (BPO) services. Our exceptional service quality helps American companies achieve high customer satisfaction. Grow with us via our scalable, repeatable, and profitable process.
Are You Following The Current Global Outsourcing Trends?
Stay ahead in outsourcing with the latest global trends driving success!

15+ Years Helping Companies Offshore to the Philippines
While we call the Philippines home, we provide BPO solutions to companies worldwide. Our talented and driven local workforce enables us to support a large client base.
As a result, we’ve spent over 15 years helping hundreds of companies across the globe transform their business operations. Our superior service has led to measurable results, and our clients have achieved:
- 24/7 customer service availability
- Up to 15% local market share
- Up to 92% user satisfaction.
We speak your business language, match your time zones, and integrate with your tools — from Slack to Salesforce.

The Offshoring BPO Services in the
Philippines You Can Count On
When you partner with Unity Communications, you’re getting a long-term strategic partner committed to your growth. Here’s why hundreds of companies trust us with their offshore operations:
Up to 80% Cost Savings Without Compromising Quality
- Hiring offshore talent in the Philippines gives you immediate access to a highly skilled workforce at a fraction of the cost. We help reduce labor and overhead expenses so you can reinvest in growth-driving initiatives.
Access to Skilled, English-Proficient Professionals
- The Philippines is home to a large, educated, and English-fluent workforce — ideal for supporting U.S.-based companies. Our team members are trained to deliver exceptional service that aligns with your standards and your customers' expectations.
Scalable Solutions for Businesses of All Sizes
- Whether you're a startup or an enterprise, our offshoring model adapts to your needs. Easily scale your team up or down without the traditional hiring headaches, allowing you to respond quickly to market demands.
24/7 Operational Coverage for U.S. Time Zones
- We operate on your schedule. With round-the-clock support, you can extend your service hours, boost responsiveness, and keep your business running smoothly, even outside the 9–5 window.
Dedicated Account Management & Seamless Integration
- We don’t just deliver people — we deliver processes. From onboarding to daily communication, our dedicated managers ensure that your offshore team integrates seamlessly into your operations, using your tools, workflows, and KPIs.
Proven Track Record Across Industries
- With over 15 years in the BPO space and recognition on the Inc. 5000 list, Unity Communications has helped businesses in various industries achieve measurable results — including faster growth, higher satisfaction scores, and reduced operational risks.
How can we help your business grow today?
Fill out the form, or if you prefer, send us an email or call, and we’ll assist you with your needs.
Looking for the Best Offshoring BPO Provider in the Philippines? You’ll be in Great Company!
Expanding Global Reach From Our New
Aseana City Office
In 2023, Unity Communications proudly opened its newest site in Aseana City, Parañaque, a premier business hub in Metro Manila. This strategic expansion strengthens our ability to deliver world-class offshoring and BPO services to clients across the globe.
Top Seven Reasons Unity Communications Has Become the Premier Offshoring Provider
1. Cost Savings
Companies all over the U.S. are looking to outsource critical business functions to BPO service providers in the Philippines—and cost reduction is one of their biggest motivators.
Outsourcing effectively controls costs while delivering the same or better results for your business. Securing the services of an offshoring provider in the Philippines, such as Unity Communications, frees up personnel and financial resources you can direct toward your profit center.
Attracting and retaining quality talent during historically low unemployment rates and high wages are becoming more and more difficult—and U.S. companies are struggling to stay afloat.

Avoid the hassle of marketing and hiring new full-time resources for non-core business functions. Partner with Unity Communications to deliver the same exceptional service to your customers at a fraction of the cost.
Because of the affordable standard of living in the Philippines, we pay above-market rates to our workforce and achieve industry-leading retention rates. At the same time, we provide your business with cost savings that make a difference to your bottom line.
2. Time-saving Business Strategy
With Unity Communications, you have access to world-class talent at a fraction of the price of a full-time resource in the United States.
We free up your time to enable you to focus on the aspects of your business that are true differentiators driving value for shareholders. Your company doesn’t have to worry about training, providing costly 401(k) matches and pension plans, or securing healthcare and other employee benefits.
Choosing us as your trusted offshoring provider in the Philippines means we take care of everything. You simply reap the benefits and rewards.
Our clients also do not have to worry about payroll, human resources, customer service, or IT security protocols. When you partner with us, you can focus on scaling your business instead of letting non-revenue-producing activities get in the way.
3. Common Language and Culture
English is second nature to Filipinos. It’s one of the two national languages of the Philippines. This lack of a language barrier makes the Philippines an attractive location for offshore support.
At Unity, we take English language skills to the next level. Our employees undergo intensive written and oral language screening as part of the application process. For each of our clients, we develop a full style guide and lexicon that our specialists draw on to be a true extension of your brand.
Time and cost savings are compelling factors in choosing your next BPO provider. But having a shared sense of culture and values matters more for a company that will become an extension of your brand. Not having to deal with a language barrier is an invaluable advantage you gain by partnering with an outsourcing provider like us.
Our team will be able to understand you, your needs, and your business objectives and become truly embedded in the day-to-day operations of your company. Our grasp of the nuances and complexities of the English language allows us to solve complex problems in real time.
4. Business-friendly Environment
We share your entrepreneurial spirit. That’s why our technicians, engineers, and call center specialists are more than ready and excited to build your company or help you grow your business.
As a premier offshoring provider in the Philippines, we maximize an eager labor force and the full support of a government that encourages foreign investment and development. We also recognize the need for innovative ideas and companies to succeed at making the world a better place.
Our pro-business environment has allowed a generation of young professionals to thrive and easily act as an extension of your team, with shared values, work ethos, and goals. Offshoring in the Philippines is the perfect strategy if you’re trying to grow your business.
5. Customer Service
Our company is proud to have some of the highest customer satisfaction rates among BPO providers in the Philippines. Our warm, friendly, English-speaking culture informs the helpful and personalized service our customers expect in the digital age.
Nowadays, clients demand to be able to reach someone at any time of day via whatever method of communication is most convenient for them. You can count on Unity’s customer service specialists to deliver round-the-clock, engaging service.
6. Tech Literacy
Any BPO service requires top-notch communication skills and a digital-first mindset. Our employees are digital natives who adapt rapidly to your company’s programs and channels. We integrate with your systems—full stop. We firmly believe that BPO is about removing the stress from your team and easing your workload.
We provide omnichannel support for hundreds of clients around the U.S. Furthermore, our agents are trained to leverage every major technology and communication channel your company might be using.
Our specialists deliver service quickly and efficiently; it doesn’t matter whether you or your clients prefer to use laptops, PCs, mobile phones, telephones, social media, email, e-commerce platforms, or the web. Our technology stack allows us to fully integrate with Basecamp, Salesforce and Freshdesk, and many other support systems.
7. Work Ethics
Filipino culture is one of hospitality and dedication. Our customer service specialists have the patience, attitude, and understanding to resolve customers’ or in-house teams’ problems and quickly deliver solutions.
Filipinos have a global reputation for hard work and commitment to their jobs. We take pride in what we do and are eager to deliver exceptional service as your offshoring provider in the Philippines.
Our strong work ethics deliver tangible results because they influence our increased productivity and dedication to our client’s mission, vision, and values.
Frequently Asked Questions and Answers
Let’s Connect and Explore
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