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At Unity Communications, we're committed to our values, which guide our shared decision-making. Team members are selected primarily based on mindset—positivity, attitude, and an open mind are essential to everyone's shared success. We're an effortlessly diverse and inclusive company.
Join Our Team!
We offer a wide range of services, custom-tailored to individual business needs, which gives employees room to grow. Leadership development is key, and we proudly offer a leadership program to build tomorrow’s leaders.
By choosing Unity, you gain access to a competitive benefits and compensation package, along with a strong focus on work-life balance. Many of our roles offer a hybrid work-from-home setup, with in-office requirements kept to a minimum—typically twice per month for training, HR-related events, or coaching opportunities. Some roles may require in-office presence based on business needs, but we truly strive to provide flexibility and benefits to balance work and life as much as possible.
We look forward to your contributions as we continue our mission to support the growth of our stakeholders—including our clients and, most importantly, our employees.
Stay Informed: Our Official Hiring Process
We are committed to maintaining a transparent and secure hiring process. To help you identify our legitimate opportunities and processes, we’ve created an official video walkthrough. This video explains every step of our hiring process, ensuring clarity and security for all applicants.
We Embody Our Values
Kindness
Empathy
Respect
Commitment
Accountability
Trust
Honesty
Discipline
Explore Our Openings
13 Open Positions
BPO - Administrative Assistant (Hybrid Setup)
Salary: 28000.00 - 28000.00 / PHP
7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
Contract Details: full time
Status: active
Apply NowDescription: You know the feeling when you literally just checked out an item and you immediately go to the tracking page? You check for updates everyday has your order been shipped? Has it departed from Shenzen sorting center? This job is very that. Unity Communications is looking for an Administrative Assistant for a Service Operations and Installation Team. You'll track shipments like a pro, follow up with people who forgot to reply, organize details in spreadsheets, and ensure every installation is set up for success. Plus, this role is fully remote! Sounds like your cup of tea (or coffee)? Apply today! How You Spend Your Eight Hours Pre-Installation Support and CoordinationSend Welcome Emails to properties based on installation type, using provided templates.Personalize communications for new clients, existing properties, and portfolio accounts.Follow up daily to obtain missing information and escalate unresponsive contacts.Check Zoho CRM to confirm property documentation status.Listen to Welcome Calls, document key details, and relay important information internally.Tracking and LogisticsMonitor shipment tracking (UPS/FedEx) and log updates in the Zoho Creator App.Update shipment statuses twice daily (8:00 AM & EOD).Flag delays or missing shipments and provide timely updates.Master Spreadsheet (SS) ManagementMaintain an up-to-date Master Spreadsheet with all property details.Archive post-installation records for historical tracking.Ensure accuracy in logging network details, property responses, and installation progress.Network and Ticketing SupportWhen a property provides Network Manager contact details, create a ticket in Zoho CRM.Email the network information request, CC'ing key contacts.Follow up daily until network details are received.Document network information in the Master Spreadsheet. Additional ResponsibilitiesVerify the correct installation arc (Eastern/Western) for local channel availability.Log the arc selection on the Master Spreadsheet.Provide general administrative support as needed.Escalate urgent installation issues to meet project timelines. What You Must PossessHighly organized with excellent time management skills.Strong written communication skills for professional email correspondence.Experience with Microsoft 365 (Excel, Outlook, Teams).Ability to track multiple ongoing tasks and proactively follow up.Comfortable working in a remote environment and maintaining self-discipline.Strong attention to detail and accuracy in record-keeping.Preferred (but not required):Experience in an administrative, coordination, or scheduling role.Familiarity with CRM systems (Zoho, Salesforce, etc.).Understanding of logistics tracking (UPS/FedEx). What You Shall ReceiveHMO coverage with two free dependents upon regularizationVL/SL credits upon regularizationFriendly and supportive work culture13th-month pay and other Philippine-government-mandated benefitsNon-taxable allowancesPay increases, performance bonuses, birthday gifts, and many more What You Should Consider Hybrid SetupMonday to Friday (9 PM - 6 AM MNL) Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.
Company Name: Unity Communications
Allowance: 4000
Salary Package: 28000
Industry Name: Others
BPO - Billing Administrator with ConnectWise Experience (Hybrid Setup)
ApplySalary: 27000.00 - 30000.00 / PHP
7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
Contract Details: full time
Status: active
Apply NowDescription: Overthink much? You might just be whom we need. Unity Communications is looking for a Billing Administrator who can tackle billing challenges like a pro with your attention to detail. Whether you are reconciling accounts, sorting out discrepancies, or diving into spreadsheets, you'll help keep financial operations running smoother than the best TikTok transitions. Think of it as Roz from Monsters, Inc., (you know, the snappy lady with the glasses) but not the boring part. Like her, you'll play a vital role in tracking down missing invoices or rogue expenses. Ready to be the main character of invoicing? Apply today! How You Spend Your Eight Hours Invoice generation Generate and issue accurate and timely invoices to clients based on services rendered or products delivered Ensure compliance with company billing policies and procedures Billing verification Review billing data for accuracy and completeness Verify that all supporting documentation is in place before invoicing Client communication Address client concerns and inquiries in a professional and timely manner Record keeping Maintain organized and up-to-date billing records Monitor and reconcile accounts to ensure accurate financial transactions Collaboration Collaborate with internal teams, including Sales and Service Departments, to gather necessary information for billing Work closely with the Finance Team to resolve discrepancies and address billing-related issues Reporting Generate and analyze billing reports to provide insights to the Finance Team Contribute to the development and improvement of billing processes Additional responsibilities Compare vendor invoices month over month to identify and highlight discrepancies Work with internal teams to reduce licensing counts where appropriate Ensure job executions are properly documented and executed in compliance with company policies Maintain the shared email inbox for the invoicing team and ensure timely responses to inquiries Assist the Accounting Department with resolving billing disputes, including credit and rebill processes What You Must Possess Previous experience in billing or finance roles Proficiency in Microsoft Office Suite, particularly Excel, Outlook, and Word Knowledge of ConnectWise software (required) Work experience in a similar role or transferable skills Ability to plan and manage multiple tasks effectively Strong customer communication skills Ability to handle changes in the work environment, manage competing demands, and deal with frequent change or unexpected events Punctuality and dependability Ability to follow instructions, respond to management direction, and solicit feedback to improve performance Attention to detail What You Shall ReceiveHMO coverage with two free dependents upon regularization VL/SL credits upon regularization Friendly and supportive work culture 13th-month pay and other Philippine-government-mandated benefits Non-taxable allowances Pay increases, performance bonuses, birthday gifts, and many more What You Should Consider Full-time employee Monday to Friday, night shift Hybrid work setup with on-site training Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.
Company Name: Unity Communications
Allowance: 4000
Salary Package: 27000 to 30000
Industry Name: Others
BPO - Sales Support Manager (Hybrid Setup)
ApplySalary: 27000.00 - 30000.00 / PHP
7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
Contract Details: full time
Status: active
Apply NowDescription: The worlds of business and technology have become so intertwined that success in one leads to growth in the other. Sales support managers, in particular, occupy a vital position in coordinating and monitoring the sales activities between agents, vendors, and customers, making communication a core function. This position is best for candidates with a passion for learning and teaching because training is one of its essential functions. A genuine interest in understanding business solutions goes a long way toward making this job fun and manageable. Working as a Sales Support Manager could open new possibilities. See if this job is right for you. ⬇️ How You Spend Your Eight Hours Core Responsibilities Ensure task, email communication, and quote completion and pipeline management Complete individual opportunities to advertise products quoted and suggest additional sales opportunities Attend team training on product offerings and solution sets with vendors Maintain an active working knowledge base for supplier processes, products, and contacts Work with the Operations Department for efficient transitions between signature, submission, order entry, and acceptance Additional Responsibilities Establish quote responses and supplier options Evaluate requests from agents to ensure sales and order receipt Generate contracts for sales agents Identify risks, issues, and gaps that could affect quotes Facilitate and prioritize cross-functional activities related to the quote submitted and managed Plans agendas for and facilitates required meetings Develop and manage communications, summary reports, and statuses for various audiences Provide accurate quote status information in formal briefings, program/project coordination meetings, and written/graphical reports Coordinate with various levels of sales, operations, and other functional groups to ensure quotes flow correctly and accurately within internal and carrier cross-functional team tools and resources Understand third-party carrier systems and processes Manage internal CRM updates, track operational pipeline statuses, and associated tasks daily and weekly Review quotes submitted and validated services to ensure accuracy Meet organizational scorecard, productivity, and quality metrics Serve as primary contact for agents and partners Support one or more products within Voice and Data, including additional products during quote submission through order completion Provide guidance to other team members on process, procedure, and organizational compliance Proactively identify opportunities for improvement in processes and procedures and recommend solutions Support multi-location service quotes for partners and agents Provide support to (1) resolve systemic process gaps and issues, (2) identify systemic task completion issues and develop solutions to resolve them, and (3) implement appropriate quality assurance mechanisms to ensure quality handoffs between cross-functional groups and compliance across programs/groups Develop standards, processes, and procedures for the team Perform other duties and responsibilities as assigned What You Must Possess Bachelors degree in business administration, marketing, or other equivalent fields of study or certifications At least two years of related work experience Ability to maintain strong customer, business, and field relationships Attention to detail Ability to identify, negotiate, and solve problems Ability to balance competing priorities and adapt quickly in a dynamic environment Ability to understand and explain complicated technologies, sales processes, and applications to partners/customers Initiative and ability to complete tasks without supervision Willingness to work variable schedules as necessary What You Shall Receive HMO coverage with two free dependents upon regularization VL/SL credits upon regularization Friendly and supportive work culture 13th-month pay and other Philippine-government-mandated benefits Non-taxable allowances Pay increases, performance bonuses, birthday gifts, and many more What You Should Consider Full-time position Monday to Friday, night shift Hybrid work setup with on-site training Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.
Company Name: Unity Communications
Allowance: 4000
Salary Package: 27000 to 30000
Industry Name: Others
BPO - Senior Content Editor (Remote Setup)
ApplySalary: 40000.00 - 48000.00 / PHP
7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
Contract Details: full time
Status: active
Apply NowDescription: Do you get a thrill from turning good drafts into great stories people cant stop reading? Are you the type who secretly cheers when you spot a perfectly placed semicolon? If you said yes to both, we need you! Unity Communications is looking for a Senior Content Editor to join our Marketing and Communications (MarComm) Department. This role will lead our team of writers, drive content excellence, and help align editorial strategies with business goals. You'll oversee the companys internal and external newsletters and help with content strategy execution, content development, and quality assurance. Ready to make our writers works shine? Apply today! How You Spend Your Eight Hours Lead and Mentor: Oversee a team of writers, ensuring high-quality content and timely delivery, and provide feedback and training to help them grow Content Oversight: Conduct content reviews, approve story pitches, and ensure all work meets editorial standards Manage Newsletters: Supervise the end-to-end newsletter process, from concept creation to publication Strategize and Collaborate: Work closely with leadership to develop content strategies supporting marketing campaigns and brand initiatives Create and Guide: Write content briefs for white papers, blog posts, news articles, and landing pages, guiding writers through the development process Enhance Processes: Audit content, implement SEO best practices, and improve quality assurance workflow Team Development: Monitor performance, provide feedback through monthly scorecards, and foster a culture of growth Recruit and Support: Assist with hiring decisions and collaborate with leadership to align content efforts with company goals Improve Workflow: Suggest process improvements to ensure efficient and seamless editorial workflow What You Must Possess Strong Leadership Skills: Decision-making, problem-solving, and ability to guide and inspire a team Creativity and Strategic Thinking: Ability to develop engaging content strategies that align with marketing and business objectives Top-Notch Communication: Effective collaboration with internal teams and stakeholders Attention to Detail: Ability to maintain high content quality standards and adhere to style guidelines Adaptability: Ability to adjust strategies based on project needs and market trends SEO Knowledge: Knowledge and application of SEO best practices for content optimization What You Shall ReceiveHMO coverage with two free dependents upon regularization VL/SL credits upon regularization Friendly and supportive work culture 13th-month pay and other Philippine-government-mandated benefits Non-taxable allowances Pay increases, performance bonuses, birthday gifts, and many more What You Should Consider Full-time position Monday to Friday, flexible schedule Remote work setup with occasional visits to the office for training and important company events Why Join Our Company You look for a company whose senior management listens to what you are and arent saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.
Company Name: Unity Communications
Allowance: 4,000
Salary Package: 40,000 to 48,000
Industry Name: Others
BPO - Support Technician Tier 1 (Hybrid Setup)
ApplySalary: 35000.00 - 35000.00 / PHP
7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
Contract Details: full time
Status: active
Apply NowDescription: Support Technicians handle many responsibilities in their day-to-day jobs. They assist in resolving issues, communicating with vendors, and ensuring customers have a good experience. To keep up with the jobs daily demands, you need to be perceptive, analytic, empathetic, organized, and disciplined at all times. As a benefit, this role is an excellent starting point for building a lasting and thriving career in, around, or related to technical support. Its a good place to sharpen your communication, critical thinking, and technical support skills and stay up-to-date with current industry standards and emerging technologies. See if this job is right for you. ⬇️ How You Spend Your Eight Hours Provide exceptional customer experience by responding to calls, emails, and tickets in a timely mannerEffectively communicate and set realistic expectations with end-users on expected delivery times of servicesDiagnose hardware and software issues on the phone or via other electronic methodsConfigure systems for optimum operation, create file backups and configure systems and applicationsConsult with hardware and software vendors on troubleshooting and problem resolutionAnalyze and address problems using documented procedures, available tools, and personal knowledge and skillsAdhere to established best practices, policies, and procedures in the execution of day-to-day dutiesEstablish and maintain good working relationships with customers and other professionalsWork independently and cooperatively to resolve on-site customer requests efficiently and effectively What You Must Possess Preferred qualifications:Experience working as a part of a technical support teamExperience working in both a help desk and desk-side support roleExperience working using the Zoho ticketing systemExperience performing maintenance and support for software and hardwareExperience using and working with remote monitoring and management software solutionsWillingness to learn and troubleshoot Dish Network Smartbox SystemsAbility to process, prioritize, and follow through on ticket escalationsAbility to perform basic warranty services and work with vendors to facilitate RMAs for devices under warrantyWorking knowledge of Microsoft 365 Office and ZohoAbility to troubleshoot basic network issuesExcellent customer service/interpersonal skillsExcellent verbal and written communication skillsExcellent troubleshooting and problem-solving skills What You Shall Receive HMO coverage with two free dependents upon regularizationVL/SL credits upon regularizationFriendly and supportive work culture13th-month pay and other Philippine-government-mandated benefitsNon-taxable allowancesPay increases, performance bonuses, birthday gifts, and many more What You Should Consider Hybrid SetupOffice Location: 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila Why Join Our Company You look for a company whose senior management listens to what you are and arent saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.
Company Name: Unity Communications
Allowance: 4000
Salary Package: 35000
Industry Name: Others
BPO - Accounting Staff (Hybrid Set-up) M#01
- 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
BPO - Accounting Staff (Hybrid Set-up) M#02
- 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
BPO - Accounting Staff (Hybrid Set-up) M#03
- 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
BPO - Accounts Payable Specialist (Remote Setup)
- 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
BPO - Bilingual Human Resources Assistant (Hybrid Setup)
- C. Pedro Moreno 1677, Col Americana, Americana, 44160 Guadalajara, Jal.
BPO - Bilingual Human Resources Manager (Hybrid Setup)
- C. Pedro Moreno 1677, Col Americana, Americana, 44160 Guadalajara, Jal.
BPO - Billing Administrator (Hybrid Setup)
- 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
BPO - Billing Specialist (Remote Setup) M#01
- 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
BPO - Billing Specialist (Remote Setup) M#02
- 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
BPO - Customer Support Specialist (Hybrid Setup) M#01
- C. Pedro Moreno 1677, Col Americana, Americana, 44160 Guadalajara, Jal.
BPO - Customer Support Specialist (Hybrid Setup) M#02
- C. Pedro Moreno 1677, Col Americana, Americana, 44160 Guadalajara, Jal.
BPO - Senior Content Editor (Remote Setup) M#01
- 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
