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At Unity Communications, we're committed to our values, which guide our shared decision-making. Team members are selected primarily based on mindset—positivity, attitude, and an open mind are essential to everyone's shared success. We're an effortlessly diverse and inclusive company.
Join Our Team!
We offer a wide range of services, custom-tailored to individual business needs, which gives employees room to grow. Leadership development is key, and we proudly offer a leadership program to build tomorrow’s leaders.
By choosing Unity, you gain access to a competitive benefits and compensation package, along with a strong focus on work-life balance. Many of our roles offer a hybrid work-from-home setup, with in-office requirements kept to a minimum—typically twice per month for training, HR-related events, or coaching opportunities. Some roles may require in-office presence based on business needs, but we truly strive to provide flexibility and benefits to balance work and life as much as possible.
We look forward to your contributions as we continue our mission to support the growth of our stakeholders—including our clients and, most importantly, our employees.
Stay Informed: Our Official Hiring Process
We are committed to maintaining a transparent and secure hiring process. To help you identify our legitimate opportunities and processes, we’ve created an official video walkthrough. This video explains every step of our hiring process, ensuring clarity and security for all applicants.
We Embody Our Values
Kindness
Empathy
Respect
Commitment
Accountability
Trust
Honesty
Discipline
Explore Our Openings
13 Open Positions
BPO - Accounting Staff (Hybrid Setup) #M02
Salary: 30000.00 - 35000.00 / PHP
7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
Contract Details: full time
Status: active
Apply NowDescription: Does the moment when a statement balances perfectly feel like one of your guilty pleasures? Are you a numbers detective with a knack for spotting and fixing discrepancies? Do you find satisfaction in turning chaotic data into clear, organized insights? If so, we're looking for you! Unity Communications seeks a detail-loving, proactive accountant to join our team and help keep our finances in top shape. You'll play a key role in ensuring the smooth flow of all things financialfrom invoices and reconciliations to end-of-year reporting and everything in between. Ready to be the financial backbone of our company? Apply today! How You Spend Your Eight Hours Prepare and send invoices, track payments, and follow up on outstanding receivablesMonitor bills, process payments, and manage expensesRecord transactions on QuickBooks Online, reconcile accounts, and verify financial accuracyAssist with month-end and year-end closing, contribute to financial analysis, and generate reportsTake on additional accounting responsibilities as needed to support the team What You Must Possess Bachelor's degree in accountancy (required)Experience working effectively in a remote setup (required)Strong grasp of accounting principles with at least one year of experience in general accounting (required)Detail-oriented with excellent analytical skills and a knack for numbers (required)Proficiency in QuickBooks Online (required)Self-starter who can work independently with minimal supervision (required)Advanced Microsoft Excel skills (required)Exceptional communication skills in both written and verbal English (required)Reliable team player with a commitment to accuracy and excellence (required)Familiarity with Bill.com (a plus)Audit training and/or experience (a plus) What You Shall Receive HMO coverage with two free dependents upon regularizationVL/SL credits upon regularizationFriendly and supportive work culture13th-month pay and other Philippine government-mandated benefitsNon-taxable allowancesPay increases, performance bonuses, birthday gifts, and many more What You Should Consider Full-time positionMonday to Friday, 9 PM to 6 AMHybrid work setup with on-site trainingPHP 30,000 to PHP 35,000 Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.
Company Name: Unity Communications
Allowance: 4000
Salary Package: 30000 to 35000
Industry Name: Others
BPO - CSR/TSR Lactation Consultant (Hybrid Setup)
ApplySalary: 29000.00 - 33000.00 / PHP
7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
Contract Details: full time
Status: active
Apply NowDescription: Coming from a family of midwives or knowing way too much about breast pumps isn't exactly something you bring up in job interviews. But here? It's everything. Unity Communications is looking for a CSR/TSR Lactation Consultant who gets the struggle. In this role, you'll serve as the voice of reassurance, the problem-solver, and the expert moms turn to when they need support. You'll guide mothers through the late-night pump struggles, the "Why isn't this working?" moments, and the little victories that make it all worth it. Make an impact one call, one message, one mother at a time. Apply today! How You Spend Your Eight Hours Provide empathetic customer support via Instagram and email, with occasional phone follow-ups for unresolved inquiries Assist mothers with concerns related to our breast pumps (e.g., motor failure, clicking sounds, setup issues) and bottle warmers (e.g., charging issues, liquid leakage) Review and analyze customer-submitted images or videos to accurately diagnose product issues and determine appropriate solutions Offer guidance and troubleshooting to ensure mothers can effectively use our products to support their breastfeeding journey Educate mothers especially new one son pumping frequency, correct positioning, and best practices to help them feel more confident Collaborate with our team to enhance customer experience and refine support resources based on common concerns What You Must Possess Strong empathy and patience, with a passion for supporting mothers in their breastfeeding journey Excellent communication skills, particularly in written formats (Instagram DMs, emails) and phone conversations Certification in Lactation Consulting, such as IBCLC or other recognized credentials (preferred but not required) Recent knowledge and understanding of breastfeeding and pumping, preferably with firsthand experience as someone recently or currently lactating. A basic knowledge of how to use a breast pump is required. Must be familiar with the types of breast pumps, when and how to pump, etc. Familiar with lactation and breastfeeding basics, such as latching techniques and breastfeeding positions Customer service and technical support experience, ideally in a role requiring problem-solving and product troubleshooting Attention to detail, especially when assessing product issues through customer-provided images and videos Experience in BPO healthcare accounts, particularly those related to maternal or patient support, or a strong interest in supporting lactating individuals. Ability to multitask and prioritize inquiries, ensuring that every mother feels heard and supported What You Shall Receive HMO coverage with two free dependents upon regularization VL/SL credits upon regularization Friendly and supportive work culture 13th-month pay and other Philippine government-mandated benefits Non-taxable allowances Pay increases, performance bonuses, birthday gifts, and many moreOur clients provide a breast pump for currently lactating hires as part of their wellness support benefits. What You Should Consider Full-time position Monday to Friday, 9 AM to 6 PM EST Hybrid work setup with on-site training PHP 29,000 to PHP 33,000 salary package Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.
Company Name: Unity Communications
Allowance: 4000
Salary Package: 29000 to 33000
Industry Name: Others
BPO - Inbound & Outbound Customer Experience Specialist (Hybrid Setup)
ApplySalary: 30000.00 - 30000.00 / PHP
7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
Contract Details: full time
Status: active
Apply NowDescription: Are you a customer service superstar who thrives on helping others and excels at connecting with people? Do you have a knack for smooth, professional conversations that leave a positive impact? If so, we want to meet you! As an offshore call center agent, you'll be the friendly voice connecting with customers and managing interactions in Salesforce. Working Eastern Time hours, you'll deliver top-notch services that make a real difference. As you excel in outbound calls, you'll start managing inbound calls and handling data entry. All of this while working remotely! Ready to be the customer's favorite agent? Apply today! How You Spend Your Eight Hours Master the client's business systems, technology, workflows, and standard operating procedures. Provide first-level customer support through inbound/outbound calls, connecting with potential customers who have expressed interest in the client's painting services. Assess customer needs during each call, offering detailed information about services available in their region and scheduling free estimate appointments to convert inquiries into booked appointments. Record and manage customer interactions accurately using Salesforce and, when necessary, Hatch, ensuring every call is dispositioned and all follow-up actions are appropriately tasked. Execute data entry tasks, such as creating leads in Salesforce from email or other channels, updating cadence steps, and handling related responsibilities. Address common customer issues and complaints, creating cases when needed and escalating complex inquiries to management as required. Use rebuttal scripts and strategies to overcome objections, answer frequently asked questions, and increase booked estimate appointments. Maintain a positive, empathetic, and professional demeanor in all interactions with customers or field representatives while upholding the client's brand voice and values. Collaborate closely with the onshore team to share best practices and utilize data-driven insights to enhance service delivery. Take on additional responsibilities as you master inbound/outbound calling and data entry tasks. What You Must Possess Proven experience in customer service, ideally in a call center setting, with a strong customer-centric and empathetic approach. Adaptability and professionalism in interacting with a variety of customer personalities. Exceptional verbal and written communication skills in English.Naturalized or Near Native American Accent. Strong multi-tasking abilities, detail orientation, time management, and problem-solving skills. 1-3 years of customer service experience.Experience in handling US voice accounts. Proficiency in Salesforce or similar CRM systems. Experience in the home services industry (a plus). Ability to work Eastern Time Zone hours. What You Shall Receive HMO coverage with two free dependents upon regularization VL/SL credits upon regularization Friendly and supportive work culture 13th-month pay and other Philippine-government-mandated benefits Non-taxable allowances Pay increases, performance bonuses, birthday gifts, and many more What You Should Consider Full-time position Hybrid work setup with on-site training Monday to Friday, 9 AM - 8 PM EST (possible extension until 10 PM EST) Office Address: 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.
Company Name: Unity Communications
Allowance: 4000
Salary Package: 30000
Industry Name: Others
BPO - Technical Support Engineer (Hybrid Setup)
ApplySalary: 35000.00 - 35000.00 / PHP
7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
Contract Details: full time
Status: active
Apply NowDescription: As a Technical Support Engineer, you are responsible for helping medical professionals resolve software issues so that they can develop lifesaving treatments in a more secure, efficient, and compliant environment. Successful candidates can confidently handle customer issues with a level-headed and proactive attitude. This job is an excellent opportunity to further hone your software development, troubleshooting, and deployment skills, especially for Linux-based servers. Tech professionals with a strong interest in learning more about medical software also greatly benefit from working with an industry leader. See if this job is right for you. ⬇️ How You Spend Your Eight Hours Respond to client problems and questions coming in through email and phone calls Diagnose, troubleshoot, and resolve portal, transport, and network issues with clients Manage multiple client cases simultaneously and provide regular progress updates to clients with open support issues Enter client-related information, including case history, into the contact tracking database Accurately identify, replicate, and document software defects and client-requested product enhancements in the appropriate tracking system Assist with the build of Linux-based servers for deployment at client sites Help customers install, configure, and use the AG Mednet network and peripheral systems What You Must Possess Degree in a technical discipline or equivalent experience One to two years of experience working in a service and/or technical support environment supporting Linux servers (Red Hat or CentOS Linux is a plus) Experience with Windows and OS X operating systems Experience with MySQL or PostgreSQL required (ability to write complex queries preferred) Broad understanding of LAN and WAN technologies Shell scripting experience (BASH, Python) Well-developed troubleshooting skills (i.e., an out-of-the-box creative problem-solver) Excellent customer service skills with the ability to handle and diffuse difficult situations Ability to respond to clients with a high degree of professionalism and accuracy Excellent verbal and written communication skills Ability to multi-task and work under dynamic conditions and constraints with minimal supervision Experience with ticketing systems preferred but not required (e.g., Salesforce, Desk, Jira, Confluence) Exposure to AWS and application servers is a plus What You Shall Receive HMO coverage with two free dependents upon regularization VL/SL credits upon regularization Friendly and supportive work culture 13th-month pay and other Philippine government-mandated benefits Non-taxable allowances Pay increases, performance bonuses, birthday gifts, and many more What You Should Consider Full-time position Monday to Friday, night shift Hybrid work setup with on-site training Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.
Company Name: Unity Communications
Allowance: 4000
Salary Package: 35000
Industry Name: Others
BPO - Accounting Staff (Hybrid Set-up) M#01
- 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
BPO - Accounting Staff (Hybrid Set-up) M#02
- 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
BPO - Accounting Staff (Hybrid Set-up) M#03
- 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
BPO - Accounts Payable Specialist (Remote Setup)
- 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
BPO - Bilingual Human Resources Assistant (Hybrid Setup)
- C. Pedro Moreno 1677, Col Americana, Americana, 44160 Guadalajara, Jal.
BPO - Bilingual Human Resources Manager (Hybrid Setup)
- C. Pedro Moreno 1677, Col Americana, Americana, 44160 Guadalajara, Jal.
BPO - Billing Administrator (Hybrid Setup)
- 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
BPO - Billing Specialist (Remote Setup) M#01
- 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
BPO - Billing Specialist (Remote Setup) M#02
- 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
BPO - Customer Support Specialist (Hybrid Setup) M#01
- C. Pedro Moreno 1677, Col Americana, Americana, 44160 Guadalajara, Jal.
BPO - Customer Support Specialist (Hybrid Setup) M#02
- C. Pedro Moreno 1677, Col Americana, Americana, 44160 Guadalajara, Jal.
BPO - Senior Content Editor (Remote Setup) M#01
- 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
