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At Unity Communications, we're committed to our values, which guide our shared decision-making. Team members are selected primarily based on mindset—positivity, attitude, and an open mind are essential to everyone's shared success. We're an effortlessly diverse and inclusive company.

Great Place To Work Certified for 2024-2025
Meet our amazing team—each face in this collage brings talent, passion, and teamwork to everything we do!

Join Our Team!

We offer a wide range of services, custom-tailored to individual business needs, which gives employees room to grow. Leadership development is key, and we proudly offer a leadership program to build tomorrow’s leaders.

By choosing Unity, you gain access to a competitive benefits and compensation package, along with a strong focus on work-life balance. Many of our roles offer a hybrid work-from-home setup, with in-office requirements kept to a minimum—typically twice per month for training, HR-related events, or coaching opportunities. Some roles may require in-office presence based on business needs, but we truly strive to provide flexibility and benefits to balance work and life as much as possible.

We look forward to your contributions as we continue our mission to support the growth of our stakeholders—including our clients and, most importantly, our employees.

Stay Informed: Our Official Hiring Process

We are committed to maintaining a transparent and secure hiring process. To help you identify our legitimate opportunities and processes, we’ve created an official video walkthrough. This video explains every step of our hiring process, ensuring clarity and security for all applicants.

We Embody Our Values

Kindness - Unity Values

Kindness

Emphaty - Unity Values

Empathy

Respect - Unity Values

Respect

Commitment - Unity Values

Commitment

Accountability - Unity Values

Accountability

Trust- Unity Values

Trust

Honesty - Unity Values

Honesty

Discipline - Unity Values

Discipline

Explore Our Openings

13 Open Positions

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BPO - Accounts Payable and Data Entry- B2C (Hybrid Setup)

Salary: 32000.00 - 34000.00 / PHP

7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila

Contract Details: full time

Status: active

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Description: Are you looking for a job in finance but don't want to get too involved in numbers and math? Do you enjoy tasks that require keen attention to detail and accuracy but are tired of boring spreadsheets? You might just be the numbers whiz were looking for! As our Accounts Payable and Data Entry Specialist, you'll be the financial backbone of our operations. Your sharp eye for detail will be instrumental in maintaining accurate records, processing invoices promptly, and ensuring we stay on top of our financial obligations. Does this sound like something you can do and enjoy? Apply today! How You Spend Your Eight Hours Efficiently use Service Titan and QuickBooks to manage accounting tasksEnsure timely and accurate entry of all invoices into QuickBooksReview customer statements and reconcile accounts payable recordsVerify and match supplier packing slips on Service Titan, processing invoices from specific vendors (CED, Generac, Generac-Costco, Interstate Batteries, Lennox, PSP, Vesco)Add material expenses to jobs on Service Titan to accurately track costsReconcile credit cards (AMEX, INK, US Bank, ONB) to ensure accurate financial reportingProcess HD Barnett invoices, including verifying receipts and communicating with GSS/GMS regarding purchasesEnter and classify WXYZ invoices on QuickBooks for advertising expenses What You Must Possess Expertise in using accounting software, particularly Service Titan and QuickBooks, through Right Works cloud accessAccuracy and speed in data entry, with a keen eye for detailAbility to analyze financial data, identify discrepancies, and resolve issues effectivelyStrong verbal and written communication skills to interact with vendors, colleagues, and managementExperience with processing high-volume invoices and paymentsKnowledge of general accounting principles and practicesAbility to work independently and as part of a teamStrong organizational and time management skills What You Shall Receive HMO coverage starts upon regularization. First dependent after 1 year, second after 2 years. Additional dependents can be added anytime at employees expense.VL/SL credits upon regularizationFriendly and supportive work culture13th-month pay and other Philippine-government-mandated benefitsNon-taxable allowancesPay increases, performance bonuses, birthday gifts, and many more What You Should Consider Full-time positionMonday to Friday, 9 PM to 6 AM MNLHybrid work setup with on-site trainingOffice Address: 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.

Company Name: Unity Communications

Industry Name: Others

BPO - ATT Channel Manager (Hybrid Setup)

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Salary: 80000.00 - N/A / USD

1530 E. Williams Field, Rd # 201, Gilbert, AZ 85295

Contract Details: full time

Status: active

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Description: Do you ever find yourself introducing people, and they end up doing great things together? If youre nodding, we need you! Unity Communications is looking for an AT&T Channel Manager to lead our indirect sales initiatives and strengthen our partnerships within the telecommunications ecosystem. In this role, youll design and execute innovative channel strategies that boost revenue, enhance partner performance, and expand our market reach. Think of yourself as a business matchmaker, connecting the right partners, creating win-win relationships, and sparking collaborations that drive serious growth. Who needs dating apps for businesses when we have you? Apply today! How You Spend Your Eight Hours Design and execute channel marketing programs and processes to enhance value and improve partner performance Identify and onboard new channel partners, resellers, and intermediaries aligned with Unitys strategic goals Develop and implement integrated channel plans that leverage business opportunities to drive revenue growth Educate and support partners with product knowledge, sales materials, and up-to-date information to ensure success Build competitive value propositions and go-to-market strategies to mitigate market threats Design and manage content-driven campaigns to attract and convert customers through partner channels Analyze campaign data and create dashboards to track performance, optimize outcomes, and identify growth opportunities Collaborate cross-functionally with Sales, Marketing, and Operations to ensure partner alignment and program success What You Must Possess Strong understanding of strategic services, telecommunications, and technology markets At least three years of experience in channel management, partner sales, or B2B marketing (BPO or tech sector preferred) Proven ability in project management and campaign execution Excellent analytical, communication, and relationship management skills Proficiency with CRM, reporting, and collaboration tools (e.g., Salesforce, HubSpot, Asana) Fluency in English Spanish proficiency (preferred) What You Shall Receive VL/SL credits upon regularization Friendly and supportive work culture Non-taxable allowances Pay increases, performance bonuses, growth opportunities, birthday gifts, and many more What You Should Consider Full-time position Monday to Friday, 8 AM to 5 PM EST Hybrid work setup with on-site training Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.

Company Name: Unity Communications

BPO - Operations Assistant Manager (Hybrid Setup)

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Salary: 44000.00 - 44000.00 / PHP

7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila

Contract Details: full time

Status: active

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Description: If you've ever caught yourself people-watching not in a creepy way, but in that I can tell what's going on without anyone saying it way you already understand the art of operations. And Unity Communications needs you! We need an Operations Assistant Manager to help keep our BPO campaigns running smoothly. You'll lead team leaders, support daily operations, and make sure clients get the quality and consistency they expect. This role is all about people, performance, and progress building great teams, maintaining strong client relationships, and driving continuous improvement every day. Sounds like your cup of tea? Apply today! How You Spend Your Eight Hours Oversee daily BPO operations and make sure all client goals and SLAs are met Lead and support Team Leaders (TLs) and Assistant Team Leaders (ATLs) to keep teams productive, engaged, and on track Manage shift schedules to ensure proper coverage and maintain healthy team morale Step in as Team Leader when a campaign doesn't have one to keep operations running smoothly Review and approve attendance, time sheets, leaves, and schedule changes through Sprout or internal systems Coach and develop TLs and ATLs through regular feedback, performance reviews, and leadership training Spot and nurture high-potential employees for future leadership roles Be the go-between for clients, account managers, and internal teams to ensure clear and consistent communication Help with final interviews, onboarding, and training when needed Handle client or internal escalations, find root causes, and lead solutions that prevent future issues Work with Service Delivery and Quality Assurance teams to improve performance and streamline processes Create and present clear operational reports, updates, and business reviews to leadership Ensure compliance with company standards while always looking for ways to improve What You Must Possess At least three years of experience in BPO operations or team leadership (assistant manager or senior team leader level preferred) Solid understanding of BPO processes, performance metrics, and client service delivery Proven ability to lead and coach team leaders, assistant team leaders, or SMEs Strong communication skills and confidence when working with both clients and internal teams Good analytical and problem-solving skills, especially in identifying issues and driving improvements Experience with tools such as Sprout, Excel, Google Workspace, or CRM systems Ability to handle conflicts and resolve escalations calmly and professionally Proactive mindset with a focus on growth, learning, and continuous process improvement Flexibility to manage multiple teams or campaigns and adjust to changing schedules What You Shall Receive HMO coverage upon regularization, with one free dependent after one year of continuous service and another free dependent after two years of continuous service VL/SL credits upon regularization Friendly and supportive work culture 13th-month pay and other Philippine-government-mandated benefits Non-taxable allowances Pay increases, performance bonuses, growth opportunities, birthday gifts, and many more What You Should Consider Full-time position Monday to Friday, night shift Hybrid work setup with on-site training PHP 44,000 salary package Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.

Company Name: Unity Communications

BPO - Project Coordinator (Hybrid Setup)

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Salary: 35000.00 - 40000.00 / PHP

7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila

Contract Details: full time

Status: active

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Description: What if I told you that you can help save lives without being in the medical industry? Unity Communications is on the hunt for a Project Coordinator who can bring order to chaos, personality to process, and momentum to every meeting. At the intersection of tech and life sciences, you'll help deliver SaaS solutions that support global clinical trials. Yes, the kind that help get life-saving treatments FDA-approved and into the hands of real people. You'll be the go-to person keeping timelines tight, communication flowing, and details spotless. Ready to help save lives? Apply today! How You Spend Your Eight Hours Work under the direction of assigned Project Managers to implement our SaaS solution for clinical trials sold to large pharmaceutical clients Serve as a point of contact for day-to-day operational items such as responding to emails, scheduling meetings, and updating project timelines Manage and support client-requested documents to ensure accuracy and timely delivery Draft agendas for internal and external meetings and capture minutes from those calls Collaborate with Project Managers to update technical specifications for software implementations Use systems such as Jira (for task and project tracking), Slack (for team communication), and DocuSign (for managing electronic signatures and documentation) Monitor project timelines and coordinate with internal teams to track deliverables and status updates Show initiative and willingness to take on additional Project Manager responsibilities as experience grows What You Must Possess Excellent verbal and written communication skills Proficiency with MS Word, MS Excel, and PowerPoint Exceptional attention to detail and organizational ability Desire to work in the life sciences or SaaS industry Strong problem-solving skills and the ability to advocate for clients to ensure the right resources and timely responses Proactive, can-do attitude and eagerness to learn and grow within the role Experience with Salesforce (a plus) What You Shall Receive HMO coverage upon regularization, with one free dependent after one year of continuous service and another free dependent after two years of continuous service VL/SL credits upon regularization Friendly and supportive work culture 13th-month pay and other Philippine-government-mandated benefits Non-taxable allowances Pay increases, performance bonuses, growth opportunities, birthday gifts, and many more What You Should Consider Full-time position Monday to Friday, night shift Hybrid work setup with on-site training Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.

Company Name: Unity Communications

BPO - Software QA Analyst (Hybrid Setup)

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Salary: 30000.00 - 35000.00 / PHP

7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila

Contract Details: full time

Status: active

Apply Now

Description: Do new gadgets, toys, or games excite you? The thrill of unboxing a brand-new gadget, clicking every button, and seeing what it can do just hits different, doesn't it? If you want to bring that feeling to work, this role might just be for you. Unity Communications is looking for a Quality Analyst. In this role, you will collaborate with cross-functional teams, design and execute test plans, and help identify and resolve issues. This position is ideal for individuals who are analytical, organized, and passionate about contributing to a culture of excellence. Sounds exciting? Apply today! How You Spend Your Eight Hours Review and analyze system specifications prior to release to ensure products meet design standards Design test plans, scenarios, scripts, and procedures based on business requirements Develop use cases for functional testing from product requirements Perform functional testing on individual software changes and updates Develop, execute, and maintain regression tests for critical product components Evaluate product code against specifications Create detailed logs documenting testing phases and defects Report bugs and errors to engineering teams Assist in troubleshooting issues Handle software defects escalated from Level 2 support, isolate root causes, and update QA practices post-release Collaborate with cross-functional teams to ensure quality throughout the software development lifecycle What You Must Possess Bachelors degree or equivalent education, training, and work-related experience At least a year of experience in manual software testing (zero experience is welcome) Familiarity with service-oriented architecture (SOA) technologies (preferred) Experience with software systems and agile teams (preferred) Understanding of development methodologies and testing types (e.g., functional, system integration, regression). Knowledge of behavior-driven development (BDD) and/or test-driven development (TDD) (preferred) Ability to translate user needs into business specifications Working knowledge of company operating systems, processes, and payroll administration systems Strong skills in investigating and resolving system errors and discrepancies Experience developing test plans and test cases through thorough requirements analysis Client-centric mindset Ability to manage multiple projects, meet deadlines, and work under constant time pressure Excellent written and verbal communication skills Strong planning, organizational skills, and attention to detail Ability to collaborate effectively with team members Flexibility to work hours necessary to meet role expectations Commitment to company guidelines, procedures, and workflow Willingness to embrace company culture centered on respect, communication, teamwork, client focus, continuous change, and learning What You Shall Receive HMO coverage upon regularization, with one free dependent after one year of continuous service and another free dependent after two years of continuous service VL/SL credits upon regularization Friendly and supportive work culture 13th-month pay and other Philippine-government-mandated benefits Non-taxable allowances Pay increases, performance bonuses, growth opportunities, birthday gifts, and many more What You Should Consider Full-time position Monday to Friday, night shift Hybrid work setup with on-site training Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.

Company Name: Unity Communications

BPO - Accounting Staff (Hybrid Set-up) M#01

BPO - Accounting Staff (Hybrid Set-up) M#02

BPO - Accounting Staff (Hybrid Set-up) M#03

BPO - Accounts Payable Specialist (Remote Setup)

BPO - Bilingual Human Resources Assistant (Hybrid Setup)

BPO - Bilingual Human Resources Manager (Hybrid Setup)

BPO - Billing Administrator (Hybrid Setup)

BPO - Billing Specialist (Remote Setup) M#01

BPO - Billing Specialist (Remote Setup) M#02

BPO - Customer Support Specialist (Hybrid Setup) M#01

BPO - Customer Support Specialist (Hybrid Setup) M#02

BPO - Senior Content Editor (Remote Setup) M#01

BPO - Staff Accountant (Remote Setup)

BPO - Bilingual Human Resources Manager (Hybrid Setup)