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At Unity Communications, we're committed to our values, which guide our shared decision-making. Team members are selected primarily based on mindset—positivity, attitude, and an open mind are essential to everyone's shared success. We're an effortlessly diverse and inclusive company.

Great Place To Work Certified for 2024-2025
Meet our amazing team—each face in this collage brings talent, passion, and teamwork to everything we do!

Join Our Team!

We offer a wide range of services, custom-tailored to individual business needs, which gives employees room to grow. Leadership development is key, and we proudly offer a leadership program to build tomorrow’s leaders.

By choosing Unity, you gain access to a competitive benefits and compensation package, along with a strong focus on work-life balance. Many of our roles offer a hybrid work-from-home setup, with in-office requirements kept to a minimum—typically twice per month for training, HR-related events, or coaching opportunities. Some roles may require in-office presence based on business needs, but we truly strive to provide flexibility and benefits to balance work and life as much as possible.

We look forward to your contributions as we continue our mission to support the growth of our stakeholders—including our clients and, most importantly, our employees.

Stay Informed: Our Official Hiring Process

We are committed to maintaining a transparent and secure hiring process. To help you identify our legitimate opportunities and processes, we’ve created an official video walkthrough. This video explains every step of our hiring process, ensuring clarity and security for all applicants.

We Embody Our Values

Kindness - Unity Values

Kindness

Emphaty - Unity Values

Empathy

Respect - Unity Values

Respect

Commitment - Unity Values

Commitment

Accountability - Unity Values

Accountability

Trust- Unity Values

Trust

Honesty - Unity Values

Honesty

Discipline - Unity Values

Discipline

Explore Our Openings

13 Open Positions

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BPO - Accounts Payable and Data Entry- B2C (Hybrid Setup)

Salary: 32000.00 - 34000.00 / PHP

7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila

Contract Details: full time

Status: active

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Description: Are you looking for a job in finance but don't want to get too involved in numbers and math? Do you enjoy tasks that require keen attention to detail and accuracy but are tired of boring spreadsheets? You might just be the numbers whiz were looking for! As our Accounts Payable and Data Entry Specialist, you'll be the financial backbone of our operations. Your sharp eye for detail will be instrumental in maintaining accurate records, processing invoices promptly, and ensuring we stay on top of our financial obligations. Does this sound like something you can do and enjoy? Apply today! How You Spend Your Eight Hours Efficiently use Service Titan and QuickBooks to manage accounting tasksEnsure timely and accurate entry of all invoices into QuickBooksReview customer statements and reconcile accounts payable recordsVerify and match supplier packing slips on Service Titan, processing invoices from specific vendors (CED, Generac, Generac-Costco, Interstate Batteries, Lennox, PSP, Vesco)Add material expenses to jobs on Service Titan to accurately track costsReconcile credit cards (AMEX, INK, US Bank, ONB) to ensure accurate financial reportingProcess HD Barnett invoices, including verifying receipts and communicating with GSS/GMS regarding purchasesEnter and classify WXYZ invoices on QuickBooks for advertising expenses What You Must Possess Expertise in using accounting software, particularly Service Titan and QuickBooks, through Right Works cloud accessAccuracy and speed in data entry, with a keen eye for detailAbility to analyze financial data, identify discrepancies, and resolve issues effectivelyStrong verbal and written communication skills to interact with vendors, colleagues, and managementExperience with processing high-volume invoices and paymentsKnowledge of general accounting principles and practicesAbility to work independently and as part of a teamStrong organizational and time management skills What You Shall Receive HMO coverage starts upon regularization. First dependent after 1 year, second after 2 years. Additional dependents can be added anytime at employees expense.VL/SL credits upon regularizationFriendly and supportive work culture13th-month pay and other Philippine-government-mandated benefitsNon-taxable allowancesPay increases, performance bonuses, birthday gifts, and many more What You Should Consider Full-time positionMonday to Friday, 9 PM to 6 AM MNLHybrid work setup with on-site trainingOffice Address: 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.

Company Name: Unity Communications

Industry Name: Others

BPO - AI Solutions Architect (Hybrid Setup)

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Salary: 70000.00 - 120000.00 / PHP

7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila

Contract Details: full time

Status: active

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Description: Beyond AI agent deployments, this role will also support the Business Intelligence Department Head on wider initiatives in Data Analytics and automation across the organization. The Business Intelligence Solutions Architect will actively learn with other BI team members to reasonably support business continuity planning (BCP). This role is ideal for someone with strong technical acumen, an interest in conversational AI, and experience deploying software solutions in production environments. How You Spend Your Eight Hours Help customers deploy their AI-powered voice and chat agents across various platforms Act as the POC for customers to ensure ongoing support and customer success Collaborate with engineers, project managers, and clients to map business workflows into AI agent decision trees Adjust agent responses, intent recognition, and NLP/NLU models to align with client goals Optimize AI agents with CRMs, ERPs, APIs, and other backend systems as needed Conduct QA cycles, troubleshoot issues, and optimize performance to reduce false positives or negatives Troubleshoot technical issues during go-live and ensure a smooth early-stage deployment Maintain clear records of agent configurations, flows, and system integrationsCollaborate with Department Head & Company Leadership in general where skillset and functions overlap Support broader business intelligence initiatives (data analytics, automation, process optimization) and learning; assisting with department continuity (BCP). What You Must Possess Customer service experience At least two to four years of experience in technical implementation, technical support, or software engineering Hands-on experience with conversational AI platforms Familiarity with REST APIs, webhooks, and cloud platforms (AWS, GCP, or Azure) Solid understanding of NLP/NLU concepts and best practices Excellent problem-solving and communication skills Bachelor's degree in a technical field or equivalent experience Understanding of analytics data visualization tools Experience in agile environments or customer-facing technical roles (preferred but not required) Exposure to voice-based AI agents (Twilio, Vonage, or custom SIP integrations) (preferred but not required) Familiarity with CRM, contact center, or support automation systems (preferred but not required) Support broader business intelligence initiatives (data analytics, automation, process optimization) and learning; assisting with department continuity (BCP).  What You Shall Receive HMO coverage upon regularization, with one free dependent after one year of continuous service and another free dependent after two years of continuous serviceA signing bonus equivalent to one (1) month's salary will be provided, applicable only to candidates who can start immediately VL/SL credits upon regularization Friendly and supportive work culture 13th-month pay and other Philippine-government-mandated benefits Non-taxable allowances Pay increases, performance bonuses, growth opportunities, birthday gifts, and many more What You Should Consider Full-time position Monday to Friday, night shift Hybrid work setup with on-site training Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.

Company Name: Unity Communications

BPO - AI Solutions Architect (Hybrid Setup) #M1

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Salary: 70000.00 - 120000.00 / PHP

7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila

Contract Details: full time

Status: active

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Description: Beyond AI agent deployments, this role will also support the Business Intelligence Department Head on wider initiatives in Data Analytics and automation across the organization. The Business Intelligence Solutions Architect will actively learn with other BI team members to reasonably support business continuity planning (BCP). This role is ideal for someone with strong technical acumen, an interest in conversational AI, and experience deploying software solutions in production environments. How You Spend Your Eight Hours Help customers deploy their AI-powered voice and chat agents across various platforms Act as the POC for customers to ensure ongoing support and customer success Collaborate with engineers, project managers, and clients to map business workflows into AI agent decision trees Adjust agent responses, intent recognition, and NLP/NLU models to align with client goals Optimize AI agents with CRMs, ERPs, APIs, and other backend systems as needed Conduct QA cycles, troubleshoot issues, and optimize performance to reduce false positives or negatives Troubleshoot technical issues during go-live and ensure a smooth early-stage deployment Maintain clear records of agent configurations, flows, and system integrationsCollaborate with Department Head & Company Leadership in general where skillset and functions overlap Support broader business intelligence initiatives (data analytics, automation, process optimization) and learning; assisting with department continuity (BCP). What You Must Possess Customer service experience At least two to four years of experience in technical implementation, technical support, or software engineering Hands-on experience with conversational AI platforms Familiarity with REST APIs, webhooks, and cloud platforms (AWS, GCP, or Azure) Solid understanding of NLP/NLU concepts and best practices Excellent problem-solving and communication skills Bachelor's degree in a technical field or equivalent experience Understanding of analytics data visualization tools Experience in agile environments or customer-facing technical roles (preferred but not required) Exposure to voice-based AI agents (Twilio, Vonage, or custom SIP integrations) (preferred but not required) Familiarity with CRM, contact center, or support automation systems (preferred but not required) Support broader business intelligence initiatives (data analytics, automation, process optimization) and learning; assisting with department continuity (BCP).  What You Shall Receive HMO coverage upon regularization, with one free dependent after one year of continuous service and another free dependent after two years of continuous serviceA signing bonus equivalent to one (1) month's salary will be provided, applicable only to candidates who can start immediately VL/SL credits upon regularization Friendly and supportive work culture 13th-month pay and other Philippine-government-mandated benefits Non-taxable allowances Pay increases, performance bonuses, growth opportunities, birthday gifts, and many more What You Should Consider Full-time position Monday to Friday, night shift Hybrid work setup with on-site training Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.

Company Name: Unity Communications

BPO - ATT Channel Manager (Hybrid Setup)

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Salary: 80000.00 - N/A / USD

1530 E. Williams Field, Rd # 201, Gilbert, AZ 85295

Contract Details: full time

Status: active

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Description: Do you ever find yourself introducing people, and they end up doing great things together? If youre nodding, we need you! Unity Communications is looking for an AT&T Channel Manager to lead our indirect sales initiatives and strengthen our partnerships within the telecommunications ecosystem. In this role, youll design and execute innovative channel strategies that boost revenue, enhance partner performance, and expand our market reach. Think of yourself as a business matchmaker, connecting the right partners, creating win-win relationships, and sparking collaborations that drive serious growth. Who needs dating apps for businesses when we have you? Apply today! How You Spend Your Eight Hours Design and execute channel marketing programs and processes to enhance value and improve partner performance Identify and onboard new channel partners, resellers, and intermediaries aligned with Unitys strategic goals Develop and implement integrated channel plans that leverage business opportunities to drive revenue growth Educate and support partners with product knowledge, sales materials, and up-to-date information to ensure success Build competitive value propositions and go-to-market strategies to mitigate market threats Design and manage content-driven campaigns to attract and convert customers through partner channels Analyze campaign data and create dashboards to track performance, optimize outcomes, and identify growth opportunities Collaborate cross-functionally with Sales, Marketing, and Operations to ensure partner alignment and program success What You Must Possess Strong understanding of strategic services, telecommunications, and technology markets At least three years of experience in channel management, partner sales, or B2B marketing (BPO or tech sector preferred) Proven ability in project management and campaign execution Excellent analytical, communication, and relationship management skills Proficiency with CRM, reporting, and collaboration tools (e.g., Salesforce, HubSpot, Asana) Fluency in English Spanish proficiency (preferred) What You Shall Receive VL/SL credits upon regularization Friendly and supportive work culture Non-taxable allowances Pay increases, performance bonuses, growth opportunities, birthday gifts, and many more What You Should Consider Full-time position Monday to Friday, 8 AM to 5 PM EST Hybrid work setup with on-site training Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.

Company Name: Unity Communications

BPO - Data Management Specialist (Hybrid Setup)

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Salary: 30000.00 - 30000.00 / PHP

7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila

Contract Details: full time

Status: active

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Description: Support systems are often unsung heroes, like how kween Fyang backs up her singing with bawal talaga! But at Unity Communications, they're the stars of the show. We are looking for an Onboarding Specialist who thrives in the spotlight not for the applause, but for the satisfaction of knowing their trainees are thriving. You find joy in turning chaos into claritycatching the small things before they become big problems. With calm urgency and genuine empathy, you keep everything (and everyone) on track. Ready to make a lasting impression? Apply today! How You Spend Your Eight Hours Data Management Execute end-to-end data migration with precision and timeliness Extract, clean, and transform client data from various systems to align with internal platform requirements Due Diligence and Documentation Complete new client paperwork accurately, ensuring compliance with quality and process standards Gather and compile essential client data for project onboarding History Validation and Quality Assurance Configure company data and review client inputs to maintain consistency and timeliness Detect and report discrepancies or errors, resolving issues in alignment with team protocols Administrative and Communication Support Assist in client communications by providing timely updates on progress and addressing concerns as directed Take on other tasks as assigned to support the onboarding process What You Must Possess More than a year of experience in data management, data entry, or administrative roles Proficiency in Microsoft Excel, including (PivotTables, VLookup/XLookup), Google Sheets, and other data manipulation tools Strong written communication skills for effective internal collaboration Exceptional attention to detail with the ability to follow structured procedures meticulously Self-motivation and the ability to work independently with minimal supervision Effective time management and organizational skills Familiarity with HCM systems, payroll, or HRIS data structures (a plus) What You Shall Receive HMO coverage starts upon regularization. First dependent after 1 year, second after 2 years. Additional dependents can be added anytime at employees expense. VL/SL credits upon regularization Friendly and supportive work culture 13th-month pay and other Philippine-government-mandated benefits Non-taxable allowances Pay increases, performance bonuses, birthday gifts, and many more What You Should Consider Full-time position Monday to Friday, night shift Hybrid work setup with on-site training Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.

Company Name: Unity Communications

Allowance: 4000

Salary Package: 30000

Industry Name: Others

BPO - SaaS Project Coordinator (Hybrid Setup)

Salary: 35000.00 - 40000.00 / PHP

7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila

Contract Details: full time

Status: active

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Description: What if I told you that you can help save lives without being in the medical industry? Unity Communications is on the hunt for a Project Coordinator who can bring order to chaos, personality to process, and momentum to every meeting. At the intersection of tech and life sciences, you'll help deliver SaaS solutions that support global clinical trials. Yes, the kind that help get life-saving treatments FDA-approved and into the hands of real people. You'll be the go-to person keeping timelines tight, communication flowing, and details spotless. Ready to help save lives? Apply today! How You Spend Your Eight Hours Work under the direction of assigned Project Managers to implement our SaaS solution for clinical trials sold to large pharmaceutical clients Serve as a point of contact for day-to-day operational items such as responding to emails, scheduling meetings, and updating project timelines Manage and support client-requested documents to ensure accuracy and timely delivery Draft agendas for internal and external meetings and capture minutes from those calls Collaborate with Project Managers to update technical specifications for software implementations Use systems such as Jira (for task and project tracking), Slack (for team communication), and DocuSign (for managing electronic signatures and documentation) Monitor project timelines and coordinate with internal teams to track deliverables and status updates Show initiative and willingness to take on additional Project Manager responsibilities as experience grows What You Must Possess Excellent verbal and written communication skills Proficiency with MS Word, MS Excel, and PowerPoint Exceptional attention to detail and organizational ability Desire to work in the life sciences or SaaS industry Strong problem-solving skills and the ability to advocate for clients to ensure the right resources and timely responses Proactive, can-do attitude and eagerness to learn and grow within the role Experience with Salesforce (a plus) What You Shall Receive HMO coverage upon regularization, with one free dependent after one year of continuous service and another free dependent after two years of continuous service VL/SL credits upon regularization Friendly and supportive work culture 13th-month pay and other Philippine-government-mandated benefits Non-taxable allowances Pay increases, performance bonuses, growth opportunities, birthday gifts, and many more What You Should Consider Full-time position Monday to Friday, night shift Hybrid work setup with on-site training Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.

Company Name: Unity Communications

BPO - Software QA Analyst (Hybrid Setup)

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Salary: 30000.00 - 35000.00 / PHP

7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila

Contract Details: full time

Status: active

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Description: Do new gadgets, toys, or games excite you? The thrill of unboxing a brand-new gadget, clicking every button, and seeing what it can do just hits different, doesn't it? If you want to bring that feeling to work, this role might just be for you. Unity Communications is looking for a Quality Analyst. In this role, you will collaborate with cross-functional teams, design and execute test plans, and help identify and resolve issues. This position is ideal for individuals who are analytical, organized, and passionate about contributing to a culture of excellence. Sounds exciting? Apply today! How You Spend Your Eight Hours Review and analyze system specifications prior to release to ensure products meet design standards Design test plans, scenarios, scripts, and procedures based on business requirements Develop use cases for functional testing from product requirements Perform functional testing on individual software changes and updates Develop, execute, and maintain regression tests for critical product components Evaluate product code against specifications Create detailed logs documenting testing phases and defects Report bugs and errors to engineering teams Assist in troubleshooting issues Handle software defects escalated from Level 2 support, isolate root causes, and update QA practices post-release Collaborate with cross-functional teams to ensure quality throughout the software development lifecycle What You Must Possess Bachelors degree or equivalent education, training, and work-related experience At least a year of experience in manual software testing (zero experience is welcome) Familiarity with service-oriented architecture (SOA) technologies (preferred) Experience with software systems and agile teams (preferred) Understanding of development methodologies and testing types (e.g., functional, system integration, regression). Knowledge of behavior-driven development (BDD) and/or test-driven development (TDD) (preferred) Ability to translate user needs into business specifications Working knowledge of company operating systems, processes, and payroll administration systems Strong skills in investigating and resolving system errors and discrepancies Experience developing test plans and test cases through thorough requirements analysis Client-centric mindset Ability to manage multiple projects, meet deadlines, and work under constant time pressure Excellent written and verbal communication skills Strong planning, organizational skills, and attention to detail Ability to collaborate effectively with team members Flexibility to work hours necessary to meet role expectations Commitment to company guidelines, procedures, and workflow Willingness to embrace company culture centered on respect, communication, teamwork, client focus, continuous change, and learning What You Shall Receive HMO coverage upon regularization, with one free dependent after one year of continuous service and another free dependent after two years of continuous service VL/SL credits upon regularization Friendly and supportive work culture 13th-month pay and other Philippine-government-mandated benefits Non-taxable allowances Pay increases, performance bonuses, growth opportunities, birthday gifts, and many more What You Should Consider Full-time position Monday to Friday, night shift Hybrid work setup with on-site training Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.

Company Name: Unity Communications

BPO - Team Leader | Healthcare (Onsite Setup)

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Salary: N/A - 37600.00 / PHP

7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila

Contract Details: full time

Status: active

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Description: Don't you find it annoying when someone falls for an obvious red flag? Well, some people just need some help. That's why were looking for a reliable team lead to guide our agents at Unity Communications. In this role, you'll be the steady set of eyes and ears for your team, catching issues before they snowball, helping agents turn challenges into improvements, and ensuring wins don't go unnoticed. Think of it as being that friend everyone depends on for great advice and support, but this time, you'll get paid. Ready to make your reliable friend trait a profession? Apply today! How You Spend Your Eight Hours · Monitor team performance based on KPIs and ensure agent productivity and engagement on the production floor or remote channels · Serve as the first line of escalation for agents and clients while ensuring systems and schedules are followed · Lead and develop the team through coaching, feedback, conflict resolution, and performance improvement plans · Facilitate communication between management, clients, and agents · Participate in the selection and interviewing of new agents · Conduct training, refresher sessions, and onboarding to align with Unity and client standards · Cross-train to learn team roles for backup and overflow support · Manage administrative duties such as time sheets, coaching records, evaluations, and reports · Perform other job-related duties within the scope of practice as assigned What You Must Possess · Strong leadership and coaching skills to drive agent performance · Conflict resolution and problem-solving abilities · Excellent communication skills for liaising with clients, management, and team members · Ability to manage multiple responsibilities including monitoring, training, and administration · Strong organizational skills to handle performance evaluations, time sheets, and reports · Adaptability to step into various team roles as needed · Commitment to maintaining Unity and client standards What You Shall Receive · HMO coverage upon regularization, with one free dependent after one year of continuous service and another free dependent after two years of continuous service · VL/SL credits upon regularization · Friendly and supportive work culture · 13th-month pay and other Philippine-government-mandated benefits · Non-taxable allowances · Pay increases, performance bonuses, growth opportunities, birthday gifts, and many more What You Should Consider · Full-time position · Monday to Friday, 9 AM to 6 PM Manila time Why Join Our Company You look for a company whose senior management listens to what you are and arent saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.

Company Name: Unity Communications

Allowance: 4000

Salary Package: 37600

Industry Name: Others

BPO - Team Leader | Healthcare (Onsite Setup) #M01

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Salary: N/A - 37600.00 / PHP

7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila

Contract Details: full time

Status: active

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Description: Don't you find it annoying when someone falls for an obvious red flag? Well, some people just need some help. That's why were looking for a reliable team lead to guide our agents at Unity Communications. In this role, you'll be the steady set of eyes and ears for your team, catching issues before they snowball, helping agents turn challenges into improvements, and ensuring wins don't go unnoticed. Think of it as being that friend everyone depends on for great advice and support, but this time, you'll get paid. Ready to make your reliable friend trait a profession? Apply today! How You Spend Your Eight Hours · Monitor team performance based on KPIs and ensure agent productivity and engagement on the production floor or remote channels · Serve as the first line of escalation for agents and clients while ensuring systems and schedules are followed · Lead and develop the team through coaching, feedback, conflict resolution, and performance improvement plans · Facilitate communication between management, clients, and agents · Participate in the selection and interviewing of new agents · Conduct training, refresher sessions, and onboarding to align with Unity and client standards · Cross-train to learn team roles for backup and overflow support · Manage administrative duties such as time sheets, coaching records, evaluations, and reports · Perform other job-related duties within the scope of practice as assigned What You Must Possess · Strong leadership and coaching skills to drive agent performance · Conflict resolution and problem-solving abilities · Excellent communication skills for liaising with clients, management, and team members · Ability to manage multiple responsibilities including monitoring, training, and administration · Strong organizational skills to handle performance evaluations, time sheets, and reports · Adaptability to step into various team roles as needed · Commitment to maintaining Unity and client standards What You Shall Receive · HMO coverage upon regularization, with one free dependent after one year of continuous service and another free dependent after two years of continuous service · VL/SL credits upon regularization · Friendly and supportive work culture · 13th-month pay and other Philippine-government-mandated benefits · Non-taxable allowances · Pay increases, performance bonuses, growth opportunities, birthday gifts, and many more What You Should Consider · Full-time position · Monday to Friday, 9 AM to 6 PM Manila time Why Join Our Company You look for a company whose senior management listens to what you are and arent saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.

Company Name: Unity Communications

Allowance: 4000

Salary Package: 37600

Industry Name: Others

BPO - US Payroll & Tax Compliance Specialist (Hybrid Setup)

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Salary: 32000.00 - 40000.00 / PHP

7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila

Contract Details: full time

Status: active

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Description: Are you that friend who somehow always ends up being the one computing how to evenly split the dinner bill down to the last centavo? Its not easy, sure, but you find it satisfying, right? Well, how about you get paid for it? Unity Communications is looking for a detail-oriented and experienced Tax Specialist. In this role, you will be responsible for managing payroll tax compliance across multiple states and jurisdictions, ensuring accuracy, timeliness, and adherence to regulations. Sound like a piece of cake? Apply today! How You Spend Your Eight Hours Process and review payroll taxes, including: Form 941 Federal Withholding and Social Security/Medicare (employee withholding) Form 940 Federal Unemployment (employer expense) State Withholding Employee withholding across multiple states SUTA State Unemployment, with knowledge of varying wage bases, rates, and employer/employee responsibilities Local Taxes Manage compliance for local jurisdictions such as OH, PA, KY, MI, GA, and others Work within multiple systems, including Slack and Zendesk for communication and ticketing, as well as internal tools such as Gazelle, SMART, and IQ Ensure accuracy, timeliness, and compliance in all tax-related filings and payroll processes Collaborate cross-functionally to resolve tax-related issues and answer employee/client tax inquiries What You Must Possess Accounting degree at least five years of experience in multistate payroll tax preparation and administration Strong technical aptitude: comfortable learning and embracing necessary software applications Demonstrated research and problem-solving abilities Client-centric mindset with excellent written and verbal communication skills Proven track record of thriving in a high-volume, fast-paced, deadline-driven environment Ability to handle multiple projects simultaneously with strong prioritization and organizational skills Attention to detail and sense of urgency in task execution Willingness to work the hours required for successful performance Clear understanding of company guidelines, procedures, and workflow What You Shall Receive HMO coverage upon regularization, with one free dependent after one year of continuous service and another free dependent after two years of continuous service VL/SL credits upon regularization Friendly and supportive work culture 13th-month pay and other Philippine-government-mandated benefits Non-taxable allowances Pay increases, performance bonuses, growth opportunities, birthday gifts, and many more What You Should Consider Full-time position Monday to Friday, night shift Hybrid work setup with on-site training Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.

Company Name: Unity Communications

BPO - Accounting Staff (Hybrid Set-up) M#01

BPO - Accounting Staff (Hybrid Set-up) M#02

BPO - Accounting Staff (Hybrid Set-up) M#03

BPO - Accounts Payable Specialist (Remote Setup)

BPO - Bilingual Human Resources Assistant (Hybrid Setup)

BPO - Bilingual Human Resources Manager (Hybrid Setup)

BPO - Billing Administrator (Hybrid Setup)

BPO - Billing Specialist (Remote Setup) M#01

BPO - Billing Specialist (Remote Setup) M#02

BPO - Customer Support Specialist (Hybrid Setup) M#01

BPO - Customer Support Specialist (Hybrid Setup) M#02

BPO - Senior Content Editor (Remote Setup) M#01

BPO - Staff Accountant (Remote Setup)

BPO - Bilingual Human Resources Manager (Hybrid Setup)