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BPO - Billing Administrator with ConnectWise Experience (Hybrid Setup)

Salary: 27000.00 - 30000.00 / PHP

7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila

Contract Details: full time

Status: active

Description: Overthink much? You might just be whom we need. Unity Communications is looking for a Billing Administrator who can tackle billing challenges like a pro with your attention to detail. Whether you are reconciling accounts, sorting out discrepancies, or diving into spreadsheets, you'll help keep financial operations running smoother than the best TikTok transitions. Think of it as Roz from Monsters, Inc., (you know, the snappy lady with the glasses) but not the boring part. Like her, you'll play a vital role in tracking down missing invoices or rogue expenses. Ready to be the main character of invoicing? Apply today! How You Spend Your Eight Hours Invoice generation Generate and issue accurate and timely invoices to clients based on services rendered or products delivered Ensure compliance with company billing policies and procedures Billing verification Review billing data for accuracy and completeness Verify that all supporting documentation is in place before invoicing Client communication Address client concerns and inquiries in a professional and timely manner Record keeping Maintain organized and up-to-date billing records Monitor and reconcile accounts to ensure accurate financial transactions Collaboration Collaborate with internal teams, including Sales and Service Departments, to gather necessary information for billing Work closely with the Finance Team to resolve discrepancies and address billing-related issues Reporting Generate and analyze billing reports to provide insights to the Finance Team Contribute to the development and improvement of billing processes Additional responsibilities Compare vendor invoices month over month to identify and highlight discrepancies Work with internal teams to reduce licensing counts where appropriate Ensure job executions are properly documented and executed in compliance with company policies Maintain the shared email inbox for the invoicing team and ensure timely responses to inquiries Assist the Accounting Department with resolving billing disputes, including credit and rebill processes What You Must Possess Previous experience in billing or finance roles Proficiency in Microsoft Office Suite, particularly Excel, Outlook, and Word Knowledge of ConnectWise software (required) Work experience in a similar role or transferable skills Ability to plan and manage multiple tasks effectively Strong customer communication skills Ability to handle changes in the work environment, manage competing demands, and deal with frequent change or unexpected events Punctuality and dependability Ability to follow instructions, respond to management direction, and solicit feedback to improve performance Attention to detail What You Shall ReceiveHMO coverage with two free dependents upon regularization VL/SL credits upon regularization Friendly and supportive work culture 13th-month pay and other Philippine-government-mandated benefits Non-taxable allowances Pay increases, performance bonuses, birthday gifts, and many more What You Should Consider Full-time employee Monday to Friday, night shift Hybrid work setup with on-site training Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.

Company Name: Unity Communications

Allowance: 4000

Salary Package: 27000 to 30000

Industry Name: Others

BPO - Medical Biller with AdvancedMD experience (Hybrid Setup)

Salary: N/A - N/A / PHP

Contract Details: full time

Status: active

Description: They say patience is a virtue, but at Unity Communications, its a coveted skill. We are looking for a detail-loving, deadline-hitting, insurance-wrangling Medical Biller. If youre the type to keep a mental note of which friends still owe you money from dinner last monthand youre not letting it slideyou're perfect. In this role, youll play a critical part in ensuring accurate claims submission, timely follow-up, and clean financial operationsespecially within behavioral health billing. Your work might be behind the scenes, but the impact you make is front and center. Ready to make patients lives easier? Apply today! How You Spend Your Eight Hours Submit clean claims to Medicare, Medicaid, and commercial insurance payers based on the latest guidelines and payer requirements Conduct insurance verification and resolving eligibility issues Post payments and reconciling accounts receivable within the EHR/PM system (AdvancedMD) Follow up with insurance companies to resolve claim denials, underpayments, and delays Manage healthcare collections, including patient balances, with professionalism and tact Collaborate with team members to support smooth revenue cycle operations and workflow efficiency Analyze billing and payment data to identify patterns, discrepancies, or opportunities for improvement Communicate with patients, payers, and providers clearly and professionally via phone, email, and written correspondence What You Must Possess Solid experience in revenue cycle management (RCM), medical billing, and coding In-depth understanding of insurance claim submission, payer guidelines, and medical billing procedures Strong computer literacy, especially in Microsoft Word and Excel Hands-on experience with Practice Management Systems (PMS) and Electronic Health Records (EHR), particularly AdvancedMD Working knowledge of healthcare accounts receivable and payment posting Proven ability to follow up on denied or delayed insurance claims and drive resolution Experience in healthcare collections, including patient-facing collection efforts Strong critical thinking skills to troubleshoot and resolve billing or payment issues Excellent organizational abilities to manage multiple priorities effectively Clear and professional communication skills, both verbal and written Data-driven mindset with the ability to analyze trends and performance metrics Collaborative spirit and commitment to supporting your teams success Prior exposure to behavioral health billing (preferred) What You Shall Receive HMO coverage with two free dependents upon regularization VL/SL credits upon regularization Friendly and supportive work culture 13th-month pay and other Philippine-government-mandated benefits Non-taxable allowances Pay increases, performance bonuses, birthday gifts, and many more What You Should Consider Full-time position Monday to Friday, night shift Hybrid work setup with on-site training Why Join Our Company You look for a company whose senior management listens to what you are and arent saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.

Company Name: Unity Communications

BPO - Sales Support Manager (Hybrid Setup)

Salary: 27000.00 - 30000.00 / PHP

7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila

Contract Details: full time

Status: active

Description: The worlds of business and technology have become so intertwined that success in one leads to growth in the other. Sales support managers, in particular, occupy a vital position in coordinating and monitoring the sales activities between agents, vendors, and customers, making communication a core function. This position is best for candidates with a passion for learning and teaching because training is one of its essential functions. A genuine interest in understanding business solutions goes a long way toward making this job fun and manageable. Working as a Sales Support Manager could open new possibilities. See if this job is right for you. ⬇️ How You Spend Your Eight Hours Core Responsibilities Ensure task, email communication, and quote completion and pipeline management Complete individual opportunities to advertise products quoted and suggest additional sales opportunities Attend team training on product offerings and solution sets with vendors Maintain an active working knowledge base for supplier processes, products, and contacts Work with the Operations Department for efficient transitions between signature, submission, order entry, and acceptance Additional Responsibilities Establish quote responses and supplier options Evaluate requests from agents to ensure sales and order receipt Generate contracts for sales agents Identify risks, issues, and gaps that could affect quotes Facilitate and prioritize cross-functional activities related to the quote submitted and managed Plans agendas for and facilitates required meetings Develop and manage communications, summary reports, and statuses for various audiences Provide accurate quote status information in formal briefings, program/project coordination meetings, and written/graphical reports Coordinate with various levels of sales, operations, and other functional groups to ensure quotes flow correctly and accurately within internal and carrier cross-functional team tools and resources Understand third-party carrier systems and processes Manage internal CRM updates, track operational pipeline statuses, and associated tasks daily and weekly Review quotes submitted and validated services to ensure accuracy Meet organizational scorecard, productivity, and quality metrics Serve as primary contact for agents and partners Support one or more products within Voice and Data, including additional products during quote submission through order completion Provide guidance to other team members on process, procedure, and organizational compliance Proactively identify opportunities for improvement in processes and procedures and recommend solutions Support multi-location service quotes for partners and agents Provide support to (1) resolve systemic process gaps and issues, (2) identify systemic task completion issues and develop solutions to resolve them, and (3) implement appropriate quality assurance mechanisms to ensure quality handoffs between cross-functional groups and compliance across programs/groups Develop standards, processes, and procedures for the team Perform other duties and responsibilities as assigned What You Must Possess Bachelors degree in business administration, marketing, or other equivalent fields of study or certifications At least two years of related work experience Ability to maintain strong customer, business, and field relationships Attention to detail Ability to identify, negotiate, and solve problems Ability to balance competing priorities and adapt quickly in a dynamic environment Ability to understand and explain complicated technologies, sales processes, and applications to partners/customers Initiative and ability to complete tasks without supervision Willingness to work variable schedules as necessary What You Shall Receive HMO coverage with two free dependents upon regularization VL/SL credits upon regularization Friendly and supportive work culture 13th-month pay and other Philippine-government-mandated benefits Non-taxable allowances Pay increases, performance bonuses, birthday gifts, and many more What You Should Consider Full-time position Monday to Friday, night shift Hybrid work setup with on-site training Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.

Company Name: Unity Communications

Allowance: 4000

Salary Package: 27000 to 30000

Industry Name: Others