The Philippine Information Technology and Business Process Management (IT-BPM) industry is on track to exceed the $40 billion revenue mark in 2025, bolstering its critical role in the national economy and reaffirming its resilience amid global headwinds.
According to President and CEO Jack Madrid, the IT and Business Process Association of the Philippines (IBPAP) projects that this growth will contribute at least 8% to the country’s gross domestic product (GDP). The sector earned $38 billion in 2024, up 7% from the previous year, and is forecast to grow by another 5.2% this year.
Madrid also noted that the demand remains strong, particularly in the financial services, banking, and healthcare sectors. “I see more demand… We are going to grow,” he added.
Thriving in an AI-powered, politically charged climate
The industry’s momentum comes despite ongoing concerns about automation driven by artificial intelligence and potential shifts in U.S. outsourcing policies, especially when former President Donald Trump returns to office.
Madrid acknowledged these challenges but emphasized the sector’s adaptability. “The work that we do keeps changing, not just because of AI, but because the nature of work itself always evolves,” he said. “We must adapt.”
To future-proof its workforce, IBPAP has partnered with the Department of Trade and Industry (DTI) to establish an industry quality council focused on talent development, performance standards, and digital capabilities.
The Philippine government has also moved to shore up investor confidence. Finance Secretary Ralph G. Recto’s recent signing of the CREATE MORE Act’s implementing rules and regulations (IRR) signals strong government backing. “We offer stability amid uncertainty,” Recto said.
A clear roadmap to 2028
IBPAP is conducting a midterm review of its industry roadmap to align with evolving technologies and global market trends. The organization aims to increase sector employment from 1.82 million to 2 million in the next 18 months and hit 2.5 million jobs and $59 billion in annual revenue by 2028.
“We will exceed our baseline target,” Madrid said. “Our industry continues to thrive because we continue to evolve.”
The Philippine IT-BPM sector remains one of the country’s most dynamic and globally competitive industries, armed with strategic foresight, policy support, and a future-ready workforce.
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Desiderio, L. (2025, January 16). IT-BPM revenues hit $38 billion in 2024. Philstar.com. Retrieved May 6, 2025, from https://www.philstar.com/business/2025/01/16/2414464/it-bpm-revenues-hit-38-billion-2024
Briones, J. A. (2025, May 5). Philippine IT-BPM sector to surpass $40Bn in 2025, says IBPAP. Outsource Accelerator. Retrieved May 6, 2025, from https://news.outsourceaccelerator.com/philippine-it-bpm-sector-to-surpass-40bn/
Philippine News Agency. (2025, April 29). More demand to fuel ITBPM sector to $40-B revenue in 2025. Retrieved May 6, 2025, from https://www.pna.gov.ph/articles/1249004
