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BPO News
The recently enacted CREATE MORE bill has sparked discussions about its influence on the country’s...
As healthcare and biopharma companies race to integrate artificial intelligence (AI) into drug development, clinical...
India’s finance and accounting outsourcing sector is evolving beyond low-cost processing to become a strategic...
More U.S. workers are preparing to leave their jobs in 2026, driven by burnout, pay...
A Fair Work Commission (FWC) test case filed by an outsourced Australian Taxation Office (ATO)...
South Africa has launched a national strategy to position itself as a global leader in...
More than 400 employees of Wipro Cebu in the Philippines are facing an unpaid floating...
U.S. financial institutions are rapidly adopting agentic artificial intelligence (AI) to improve efficiency and strengthen...
The U.S. home healthcare sector is on track for rapid expansion, with market value projected...
Mexico’s Ministry of Environment and Natural Resources (SEMARNAT) and the National Commission of Natural Protected...
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