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Stay updated with the latest news, trends, and developments in the AI and outsourcing industry. Explore global and local BPO updates to keep your business informed and ahead in a rapidly evolving market.

CREATE MORE Bill Affects Philippine BPO Operations

The recently enacted CREATE MORE bill has sparked discussions about its influence on the country’s...

Our Recent Articles

Our Recent Articles

McKinsey Finds AI Adoption Continues to Surge, But Only 6% of Companies See Real Financial Payoff

Nearly nine in 10 organizations now use AI in at least one business function, but...

G20 Regulators Put Frontier AI’s Cyber Risk on the Financial Stability Agenda

Financial Stability Board Chair Andrew Bailey told G20 finance ministers in a letter published Aug....

Globe’s ₱26.3B Bet: Buying Network Leadership While Keeping Capex Below $1B

Globe Telecom raised its network capital spending by 39% year-over-year to ₱26.3 billion in the...

U.S. Economy Sheds 23,000 Jobs in July as Labor Market Cools
The U.S. Bureau of Labor Statistics (BLS) reported Friday, August 7, that the economy shed...
Wall Street Hits Record Highs as Weak Jobs Data Eases Rate-Hike Odds
The S&P 500 and Nasdaq Composite closed at record highs on Friday, August 7, capping...
Marcos Lifts Metro Manila IT Ecozone Freeze
President Ferdinand Marcos Jr. issued Administrative Order No. 45 on July 23, reopening Metro Manila...
Australian Health Provider Kairos Care Plans Philippine Back-Office Expansion

Australian healthcare provider Kairos Care met with the Philippine Economic Zone Authority on Aug. 13...

Philippines Places 5th Globally, 2nd in Southeast Asia on AI Readiness Index

The Philippines ranked fifth among 25 major outsourcing destinations in artificial intelligence readiness, according to...

Mexico’s Labor Gap at Least Five Times Larger Than Official Rate Shows

Mexico’s real labor gap, a broader measure combining unemployment, underemployment and discouraged jobseekers, reached 10.4...

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