News

Stay updated with the latest news, trends, and developments in the AI and outsourcing industry. Explore global and local BPO updates to keep your business informed and ahead in a rapidly evolving market.

CREATE MORE Bill Affects Philippine BPO Operations

The recently enacted CREATE MORE bill has sparked discussions about its influence on the country’s...

Netskope Report Warns: AI Use in Healthcare Risks Data Breaches, Spurs Outsourcing Shift
91% of Consumers Want Brands to Engage in Their Preferred Communication Channels, Says Twilio Report
70% of Consumers Would Switch Brands After One Bad AI Experience, Study Says

Our Recent Articles

Our Recent Articles

Global BPO Market to $643 Billion by 2033 - featured image
Global BPO Market to Soar to $643 Billion by 2033

The newly released ResearchAndMarkets.com report projects a remarkable growth for the global business process outsourcing...

Philippine BPO workers slam DOLE storm rules - featured image
‘Not Typhoon-Proof’: Philippine BPO Workers Slam DOLE as Firms Defy Storm Safety Rules

A coalition of business process outsourcing (BPO) employees in the Philippines has denounced the Department...

remote patient monitoring in primary care - featured image
Remote Patient Monitoring Drives Higher Revenue, More Visits in Primary Care

A new study from Columbia University’s Mailman School of Public Health found that primary care...

AI job tools impact hiring - featured image
AI Job Tools Fuel Global Surge in Applications, Overwhelming Recruiters

Recruiters worldwide are struggling to manage an unprecedented flood of job applications, a surge which...

Victoria to Pilot Virtual Specialist Hospital for Cardiac and Maternity Care
Victoria to Pilot Virtual Specialist Hospital for Cardiac and Maternity Care

Victoria, Australia, is set to launch a virtual specialist hospital providing remote cardiac and maternity...

Davao Councilor Seeks Stronger BPO Worker Safeguards After Twin Quakes
Davao Councilor Seeks Stronger BPO Worker Safeguards After Twin Quakes

Davao City Councilor Pamela Librado-Morata has urged business process outsourcing (BPO) companies to uphold the...

Asia-Pacific BPO Market to Hit $178.7B by 2033 as AI Transforms Operations
Asia-Pacific BPO Market to Hit $178.7B by 2033 as AI Transforms Operations

A ResearchAndMarkets.com report projects the Asia-Pacific business process outsourcing (BPO) market to grow from $77.88...

Call Center Scams Resurge Across Asia Despite Regional Crackdowns
Cebu LGU Vows Robust Support for BPO Workforce

Cebu City’s incoming leadership charts a worker-first agenda that promises to reshape support for the...

PH BPO Trade with Seattle Remains Steady amid AI Disruption Concerns
PH BPO Trade with Seattle Remains Steady amid AI Disruption Concerns

Despite breakthroughs in artificial intelligence (AI) and rising concerns about the future of outsourced jobs,...

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