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BPO News
The recently enacted CREATE MORE bill has sparked discussions about its influence on the country’s...
Long known for absorbing thousands of fresh graduates each quarter, India’s $283 billion outsourcing industry...
Global demand for employer-of-record (EOR) services keeps climbing as organizations skip costly subsidiaries and rely...
The United States and the Philippines struck a provisional trade accord on July 22 after...
A LiveCareer survey of 1,003 employed Americans confirms what many managers already suspect: paid time...
The European Banking Authority (EBA) has launched a public consultation on new draft guidelines to...
In a bold move that shakes up the tech industry, Microsoft has laid off over...
According to McKinsey & Company and industry leaders, generative artificial intelligence (GenAI) is transforming call...
For the third year running, work-life balance remains the top motivator for Singaporean workers, outperforming...
Australia’s adoption of cloud-based contact center platforms is accelerating rapidly. A new forecast from Polaris...
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