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Stay updated with the latest news, trends, and developments in the AI and outsourcing industry. Explore global and local BPO updates to keep your business informed and ahead in a rapidly evolving market.

CREATE MORE Bill Affects Philippine BPO Operations

The recently enacted CREATE MORE bill has sparked discussions about its influence on the country’s...

Our Recent Articles

Our Recent Articles

Calabarzon Minimum Wage Rises Up to P45 Starting Oct. 26

More than 1.56 million minimum-wage earners in Calabarzon are expected to receive a daily pay...

IMF Lifts Growth Forecast on AI, Flags Market Risk

The International Monetary Fund (IMF) raised its 2026 global growth forecast to 3.1% from 3.0%...

GCash parent Mynt opens P53B IPO that could top Philippine record

Mynt Inc., the parent company of GCash, opened its P53 billion initial public offering to...

Philippine Inflation Jumps to 7.2% in September, Raising Odds of Central Bank Hike

Philippine inflation climbed to 7.2% in September, a five-month high that ended four straight months...

Trintech launches 3 AI agents to Automate Parts of the Financial Close

Trintech has introduced three AI agents that handle data preparation, accruals, and exception resolution in...

OpenAI cancels GPT-6.1 Astra Release After Model Fails Internal Safety Tests

What this means for operations and CX leaders Scope, authorization, and accurate reporting are not...

DTI Launches NCOP 2.0, Moving SME Registration and Mentorship Fully Online

The Department of Trade and Industry launched the Negosyo Center Online Portal 2.0 on Sept....

IPOPHL Drafts New Copyright Rules for AI-Related Works

The Intellectual Property Office of the Philippines is drafting guidelines that would let AI-assisted creative...

Tech Layoffs Show No Signs of Slowing in 2026, Even as AI Job Postings Surge

Technology companies have cut more jobs in the first eight months of 2026 than in...

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