The recently enacted CREATE MORE bill has sparked discussions about its influence on the country’s...
Trintech has introduced three AI agents that handle data preparation, accruals, and exception resolution in...
What this means for operations and CX leaders Scope, authorization, and accurate reporting are not...
The Department of Trade and Industry launched the Negosyo Center Online Portal 2.0 on Sept....
The Intellectual Property Office of the Philippines is drafting guidelines that would let AI-assisted creative...
Technology companies have cut more jobs in the first eight months of 2026 than in...
UN High Commissioner for Human Rights Volker Türk called on governments hosting frontier AI developers...
The Philippine peso set a string of records this week as growing bets on further...
Managers who rely on generative AI (Gen-AI) tools such as ChatGPT for everyday decisions are...
HSBC Global Investment Research found no evidence of an AI-driven jobs collapse in the Philippines...
How-to guides, industry updates, tips and actionable advice on how to manage your BPO team like a pro.
