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Stay updated with the latest news, trends, and developments in the AI and outsourcing industry. Explore global and local BPO updates to keep your business informed and ahead in a rapidly evolving market.

CREATE MORE Bill Affects Philippine BPO Operations

The recently enacted CREATE MORE bill has sparked discussions about its influence on the country’s...

Netskope Report Warns: AI Use in Healthcare Risks Data Breaches, Spurs Outsourcing Shift
91% of Consumers Want Brands to Engage in Their Preferred Communication Channels, Says Twilio Report
70% of Consumers Would Switch Brands After One Bad AI Experience, Study Says

Our Recent Articles

Our Recent Articles

Tariff Truce Philippines Opens Market to U.S. but Still Faces 19% Duty
Tariff Truce? Philippines Opens Market to U.S. but Still Faces 19% Duty

The United States and the Philippines struck a provisional trade accord on July 22 after...

Egypt outsourcing deals 2028 jobs - featured image
Egypt Secures 55 Outsourcing Deals, Set to Generate 75,000 Jobs by 2028

Egypt strengthened its push to become a leading global outsourcing hub after signing 55 new...

AI-threatened jobs debate - featured image
AI-Threatened Jobs ‘Trivial,’ OpenAI CEO Says, Sparking Debate on Future of Work

OpenAI CEO Sam Altman has reignited debate over the future of work after suggesting that...

Global BPO Market to $643 Billion by 2033 - featured image
Global BPO Market to Soar to $643 Billion by 2033

The newly released ResearchAndMarkets.com report projects a remarkable growth for the global business process outsourcing...

Philippine BPO workers slam DOLE storm rules - featured image
‘Not Typhoon-Proof’: Philippine BPO Workers Slam DOLE as Firms Defy Storm Safety Rules

A coalition of business process outsourcing (BPO) employees in the Philippines has denounced the Department...

remote patient monitoring in primary care - featured image
Remote Patient Monitoring Drives Higher Revenue, More Visits in Primary Care

A new study from Columbia University’s Mailman School of Public Health found that primary care...

AI job tools impact hiring - featured image
AI Job Tools Fuel Global Surge in Applications, Overwhelming Recruiters

Recruiters worldwide are struggling to manage an unprecedented flood of job applications, a surge which...

Global Capability Centers Reboot as Innovation Engines Through Professional Services Outsourcing
Global Capability Centers Reboot as Innovation Engines Through Professional Services Outsourcing

Global capability centers (GCCs) transition from traditional back-office operations to being chief architects of digital...

Victoria to Pilot Virtual Specialist Hospital for Cardiac and Maternity Care
Victoria to Pilot Virtual Specialist Hospital for Cardiac and Maternity Care

Victoria, Australia, is set to launch a virtual specialist hospital providing remote cardiac and maternity...

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