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BPO News
The recently enacted CREATE MORE bill has sparked discussions about its influence on the country’s...
An investigation is now putting renewed pressure on the government to act, after uncovering a...
The global business process outsourcing (BPO) services market is accelerating as advances in artificial intelligence,...
Uganda is pushing to become a regional business process outsourcing (BPO) hub, leveraging its young...
As healthcare and biopharma companies race to integrate artificial intelligence (AI) into drug development, clinical...
India’s finance and accounting outsourcing sector is evolving beyond low-cost processing to become a strategic...
More U.S. workers are preparing to leave their jobs in 2026, driven by burnout, pay...
A Fair Work Commission (FWC) test case filed by an outsourced Australian Taxation Office (ATO)...
South Africa has launched a national strategy to position itself as a global leader in...
The European Banking Authority (EBA) has launched a public consultation on new draft guidelines to...
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