News

Stay updated with the latest news, trends, and developments in the AI and outsourcing industry. Explore global and local BPO updates to keep your business informed and ahead in a rapidly evolving market.

CREATE MORE Bill Affects Philippine BPO Operations

The recently enacted CREATE MORE bill has sparked discussions about its influence on the country’s...

Our Recent Articles

Our Recent Articles

Tech Layoffs Show No Signs of Slowing in 2026, Even as AI Job Postings Surge

Technology companies have cut more jobs in the first eight months of 2026 than in...

UN Rights Chief Warns AI Poses ‘Existential Risks,’ Calls for Binding Regulation Over Self-Policing

UN High Commissioner for Human Rights Volker Türk called on governments hosting frontier AI developers...

Peso Hits Record Lows on Fed Hike Bets Before Rebounding

The Philippine peso set a string of records this week as growing bets on further...

AI Is Quietly Eroding Managerial Judgment, Study Warns

Managers who rely on generative AI (Gen-AI) tools such as ChatGPT for everyday decisions are...

No Apocalypse Here: HSBC Says Philippine Outsourcing Jobs Are Holding Up Despite AI

HSBC Global Investment Research found no evidence of an AI-driven jobs collapse in the Philippines...

McKinsey Finds AI Adoption Continues to Surge, But Only 6% of Companies See Real Financial Payoff

Nearly nine in 10 organizations now use AI in at least one business function, but...

G20 Regulators Put Frontier AI’s Cyber Risk on the Financial Stability Agenda

Financial Stability Board Chair Andrew Bailey told G20 finance ministers in a letter published Aug....

Globe’s ₱26.3B Bet: Buying Network Leadership While Keeping Capex Below $1B

Globe Telecom raised its network capital spending by 39% year-over-year to ₱26.3 billion in the...

U.S. Economy Sheds 23,000 Jobs in July as Labor Market Cools
The U.S. Bureau of Labor Statistics (BLS) reported Friday, August 7, that the economy shed...

Get our quarterly newsletter

How-to guides, industry updates, tips and actionable advice on how to manage your BPO team like a pro.