Unity Communications - Hybrid Business Process Outsourcing

Never Miss a Call, Lead, or Sale

Your AI receptionist answers every call, qualifies leads, and books appointments instantly—24/7. Free your team to focus on what truly drives business growth. No wait times. No dropped calls. No missed revenue.

Get Started with Your AI Virtual
Receptionist Today

Trusted by Leading Businesses

Worldwide

For more than 18 years, Unity Communications has helped companies scale smarter. With over 200 clients and a 92% retention rate, businesses trust us to deliver reliable, on-brand customer experiences powered by people and AI.

How Our AI Agent Process Works

Discovery and Onboarding

We align with your goals, workflows, and tools to design a customized AI receptionist that perfectly fits your operations.

Human-in-the-Loop Training and Personalization

Our experts train your AI on real customer scenarios so it reflects your tone, vocabulary, and brand personality.

AI Agent Deployment:

We launch your AI receptionist across channels—voice, chat, or SMS—so it starts engaging customers and learning from every conversation.

Continuous Optimization:

We monitor performance, retrain your AI, and continuously improve responses to adapt to your evolving business needs.

Deliver Exceptional Experiences Every Time

Whether it’s patient calls, property inquiries, or support requests, your AI receptionist ensures every customer feels heard, valued, and helped instantly.

Let AI handle routine conversations so your team can focus on closing deals, serving VIP clients, and growing your business.

Deliver Exceptional Experiences Every Time with AI Agents

Why Businesses Choose
Unity’s AI Receptionist

Get the best of both worlds: AI speed and human intelligence working together. Our hybrid approach delivers faster, smarter, and more personalized customer interactions with transparent, usage-based pricing that scales with your growth.

Never Miss a Lead

Respond instantly by voice, chat, or SMS. Capture every inquiry, qualify leads, and schedule appointments automatically, so your sales team can focus solely on high-value prospects.

Tailored to Your Brand

Choose your AI’s voice, tone, and accent. Support multiple languages. Every conversation reflects your brand—natural, authentic, never robotic.

Seamless Integration

Connect directly to your CRM, calendar, and communication tools—HubSpot, Salesforce, Google Calendar, and more. Your AI receptionist fits right into your workflow.

Seamless Human Support

When a conversation calls for empathy or expertise, your AI receptionist will instantly transfer the call to a live agent, maintaining continuity and efficiency.

End-to-End AI Implementation

We design, configure, and train your AI receptionist to understand your workflows, customers, and goals.

Smarter Every Day

Our expert-guided training ensures your AI continuously learns and improves—delivering accurate, natural, and empathetic responses that get better over time.

Works with Your
Existing Tools

Seamlessly integrates with your CRM, calendar, workflows, and backend systems. No technical expertise required—we handle the setup.

Trusted For Across Industries

Handle more conversations with the power of AI and people in sync. Our hybrid approach delivers global agility, smarter conversations, and real-time model optimization—all with transparent, usage-based pricing. We unify technology to elevate your service.

Healthcare

Schedule appointments and answer patient questions 24/7—even after hours.

Real Estate

Respond to property inquiries instantly and auto-book showings while you focus on closings.

Small Businesses

Compete with enterprise-level service at a fraction of the cost.

Professional Services

Qualify leads, route urgent calls, and never miss a high-value opportunity.

Ready to Stop Missing Calls and Start Closing More Deals?

Let AI handle every call, chat, and message while your team focuses on what actually drives revenue. Faster response times. Happier customers. Lower costs. Zero missed opportunities. Schedule your free discovery call today and see exactly how AI can transform your business.

ISO 27001 LOGOBadge (2)

Enterprise-Grade Security, Guaranteed ISO 27001 Certified

At Unity Communications, data security is our priority. Our ISO 27001 certification ensures that we follow globally recognized standards for information security, risk management, and regulatory compliance—giving you peace of mind when outsourcing critical business operations.

Trust us to keep your data safe while delivering world-class AI BPO solutions.

Get Started with Your AI Virtual Receptionist.
Schedule Your Free Discovery Call Today!

No commitment. No pressure. Just a clear look at how AI can transform your customer experience.